Missing ultimate edition content on fifa 23

Discus and support Missing ultimate edition content on fifa 23 in XBoX Games and Apps to solve the problem; Hi, I preordered fifa and got all the content up to this past release and when I go to the Microsoft store it says I own the standard not the... Discussion in 'XBoX Games and Apps' started by Led Tasso FC, Nov 14, 2022.

  1. Led Tasso FC
    Led Tasso FC Guest

    Missing ultimate edition content on fifa 23


    Hi,

    I preordered fifa and got all the content up to this past release and when I go to the Microsoft store it says I own the standard not the ultimate. Just looking to see how I can remedy this and get my fifa pack.

    Thanks

    :)
     
    Led Tasso FC, Nov 14, 2022
    #1
  2. JosefLBohorquez Win User

    Missing ultimate edition content on fifa 23

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Led

    Please double check first if the Ultimate edition appears in your Microsoft account order history:
    https://account.microsoft.com/billing/orders

    Once there, make sure to change the "3 months" filter and use instead "All available" next to "Ordered within"
    Then start looking each item purchased with your account and see if you're able to find the game with order status "completed"

    If you have more than one email please check the order history with each one
  3. Junior Majid Win User

    Failed pre order

    It's happening to me too when I try to pre order Fifa 23 Ultimate Edition...
  4. Kevin Lavery Win User

    My fifa 23 preorder is not showing up on my games and apps?

    Exuse me I ordered fifa 23 ultimate edition from in the game and its not showing up get back to me soon please
  5. PapaFitzy8 Win User

    Hi I’m having problems I’m trying to play against my son on fifa 23 and I can’t him when I search his ea ID it doesn’t even appear I play on PS5 and he plays on XBOX Series X

    Yes we both have the ultimate edition fifa 23 he searched his friends on my PS5 and they play on XBOX and they appeared when he put them in
  6. JosefLBohorquez Win User

    Fifa 23 ultimate edition

    Hi, you should be able to access to the game, I was checking your screenshots and you ordered the same version and everything. So you should be good to go

    Try requesting a refund for one of the two games:
    https://support.xbox.com/forms/request-a-refund

    In case your refund gets denied, you can actually file an appeal for the results of the refund.

    All you need to do is to reply to the email that was sent to you by the refund team, you can reply with a detailed explanation so they can review your request again and grant you a possible exception.
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Missing ultimate edition content on fifa 23

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