Missing rewards

Discus and support Missing rewards in XBoX Rewards & Social to solve the problem; I have been requested to update my account info due to rewards points not being transferred into my account. When I have checked all my account info is... Discussion in 'XBoX Rewards & Social' started by RazorSmile, Nov 10, 2016.

  1. RazorSmile
    RazorSmile Guest

    Missing rewards


    I have been requested to update my account info due to rewards points not being transferred into my account. When I have checked all my account info is currently correct. I am missing alot of rewards can someone please advise.

    :)
     
    RazorSmile, Nov 10, 2016
    #1
  2. AlexA.A
    AlexA.A Guest
    Xbox live Rewards

    Xbox Rewards issues missing my Xbox Rewards points
     
    AlexA.A, Nov 10, 2016
    #2
  3. o0PipBoy0o
    o0PipBoy0o Guest
    Points missing again

    Hello,

    so until few hours to new month and some Points missing again.

    Freedom Rewards

    1000 Rewardpoints missing for completing Gametime

    - Paladins 5hours = done

    - Fallout Shelter 5 hours = done

    - Marvel Heroes 5 hours = done

    1000 points missing

    Franken Rewards

    10000 points missing

    collect 5 Achievements from a Game

    Walking dead Season 1 - done 5000 points missing

    collect all Franken Rewards - done 5000 points missing

    Please check this, Thank you and happy Halloween.

    Greatings
     
    o0PipBoy0o, Nov 10, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing rewards

    Hello RazorSmile,

    After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
    communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Nov 11, 2016
    #4
  5. scar of society Win User

    I lost my Achievements

    have tried all above suggested fixes still not working missing gs missing avatar rewards
  6. User 9242019 Win User

    NO VR for one x means Ill be moving over to the sony camp

    There is no loyalty reward. Literally no one will miss you. Bye
  7. BlackSilverAce Win User

    People who join Xbox Live Rewards get 800 points right now.

    I'm guessing existing reward members miss out?
  8. Mister Mascot Win User

    Haven't received my preorder points

    Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums
  9. skumlerboy Win User

    TheGameAwards (sea of thieves award) cant finde it under mixbell

    still have got it :( so still missing the reward for watching it :(
Thema:

Missing rewards

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