Missing Rewards from Xbox One S upgrade

Discus and support Missing Rewards from Xbox One S upgrade in XBoX Rewards & Social to solve the problem; I am a current Xbox One owner and recently upgraded to the Xbox One S through microsoftstore.com. Although the rewards site says I would qualify for... Discussion in 'XBoX Rewards & Social' started by SkyFire1327, Nov 29, 2016.

  1. SkyFire1327
    SkyFire1327 Guest

    Missing Rewards from Xbox One S upgrade


    I am a current Xbox One owner and recently upgraded to the Xbox One S through microsoftstore.com. Although the rewards site says I would qualify for 50,000 rewards points, I only received 249. Please advise. Thank you.

    :)
     
    SkyFire1327, Nov 29, 2016
    #1
  2. MaxFreshwes
    MaxFreshwes Guest
    Missing Microsoft Rewards Points Console Upgrade/Xbox store purchases

    Hi,

    I haven't recieved my upgrade credits for my Xbox One S upgrade purchased from the microsoft store.

    Also missing rewards credits for the following purchases.

    Order : 2df799fb-713b-4896-9950-5a1f7ad81841

    Order: 7039c1b0-5082-4f54-8a19-ad51983cd641

    Order: 09b1a394-34f3-4ded-9a9a-916601bfae28

    I can also provide the SN's from the Old and New Xbox One. However the new console was purchased directly from microsoft. as per this link

    https://rewards.xbox.com/x1s-console-upgrade/
     
    MaxFreshwes, Nov 29, 2016
    #2
  3. Tama143
    Tama143 Guest
    Missing 20,000 Xbox Live Rewards Credits

    On November 24th 2016 (Order number 10963132466), I purchased/upgraded to the Xbox One S from Microsoftstore.com because There was an offer to receive 50,000 rewards credits for doing so. I checked my account today and only received 30,000 credits, missing
    20,000 credits which is worth $20 in xbox credit

    The promotion can be found here:

    Xbox Live Rewards

    The promo was also in "my missions" on Xbox Live Rewards.
     
    Tama143, Nov 29, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Missing Rewards from Xbox One S upgrade

    Hi SkyFire! Credits for the Console offer is awarded about 15 days after shipping. If you don't receive Credits after the 15 days, reach out to us again! Thanks!
     
    XBLRewards3, Nov 29, 2016
    #4
  5. XBLRewards3 Win User

    Missing Rewards from Xbox One S upgrade

    Hi SkyFire! Credits for the Console offer is awarded about 15 days after shipping. If you don't receive Credits after the 15 days, reach out to us again! Thanks!
  6. Murphs-A47006C9-2185 Win User

    Points for purchases

    Unless there is a specific promotion running (such as the Upgrade to Xbox One S, or physical disc pre-order from microsoftstore.com in the US) we are NOT rewarded for making hardware or physical disc purchases.

    The staff can confirm if you qualified for the One S upgrade, other than that unless the games you purchased were hard-copy pre-orders from microsoftstore.com, and you live in the USA, then those will not count toward MyVip/Rewards.
  7. XBOXJD04 Win User

    Missing 20,000 points

    The offer was 30,000 for upgrading from a 360 to xbox one and 50,000 for upgrading from a xbox one to xbox one s.
  8. Smwutches Win User

    xbox one S compatible with this offer?

    It's best to post in the Xbox Rewards Questions forum for assistance with the Rewards program, but in order to qualify for that offer you do have to be an Xbox One owner upgrading to a One S. You may want to post in the Rewards forum to see if 360 members
    are eligible as well.
  9. XBOXJD04 Win User

    Missing 20,000 points

    There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
    right, the 50,000 were for upgrading from a 360 to a One S.
    I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.
Thema:

Missing Rewards from Xbox One S upgrade

Loading...

  1. Missing Rewards from Xbox One S upgrade - Similar Threads - Missing Rewards upgrade

  2. The weird inconsistencies across Xbox platforms (and the missing features that make it worse)

    in XboX Insiders
    The weird inconsistencies across Xbox platforms (and the missing features that make it worse): This isn’t meant to be an Xbox hate post — I love the ecosystem — but after bouncing between console, PC, mobile, and the web, the inconsistencies really start to pile up. None of them are huge on...

  3. Report in game feature missing??

    in XboX Insiders
    Report in game feature missing??: Did anyone notice that the report in game feature disappeared? I noticed it and thought that it might be a bug or a glitch so I restarted my Xbox and it’s still not showing. Did Xbox removed this...

  4. Why is Jewel and the daily login bonus ( for Microsoft rewards) missing from the Xbox app...

    in XBoX Accessibility
    Why is Jewel and the daily login bonus ( for Microsoft rewards) missing from the Xbox app...: Typically each morning I go to the Xbox app and play a level of jewel to get 30 Microsoft reward points. I also get another 15 points as a daily login bonus. It's also an option to play a PC game...

  5. missing redeemed reward store credits

    in XBoX on Windows
    missing redeemed reward store credits: so i used some of my reward points to get some store credits however i have just noticed that they seem to have been removed so i was never able to use them on my purchases. i did forget about the...

  6. Missing Store, gamepass, microsoft rewards and all other sections on home screen.

    in XboX Insiders
    Missing Store, gamepass, microsoft rewards and all other sections on home screen.: Is anyone else having the problem of all the sections on the home screen missing and the only ones that show are games and add more? And when I try to add them back to says my list is full....

  7. Weekly rewards reset but I never missed a week?

    in XBoX on Windows
    Weekly rewards reset but I never missed a week?: Hey there. So I'm wondering why my weekly set from the xbox rewards reset as I was on my 84th week. Is there any way I can get it back please? c9fad0e5-fcf2-4d56-ba44-55334dafb8bd

  8. I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i...

    in XBoX on Windows
    I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i...: I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i should have 5899 but i only have 2890 881d0fb3-e604-4e58-829a-e4db5db72f9d

  9. Microsoft Rewards - how to contact support to get missing rewards points added

    in XBoX Games and Apps
    Microsoft Rewards - how to contact support to get missing rewards points added: Hello, I have had some Xbox rewards points not track, and I've tried contacting support - via this form Rewards Support (bing.com) - however they don't respond to any of my requests. I've tried...

  10. Why do I always miss out on reward points when I preorder games?

    in XBoX Sales and Promo
    Why do I always miss out on reward points when I preorder games?: I always preorder my games digital, but for some reason I never get the rewards points. Like right now I bought assassin's creed Valhalla and I didn't receive the 6000 points....