Missing Rewards Credits

iPwnappleX · Jan 9, 2014

I have renewed a xbox live 12-month membership and have not received the credits in xbox live rewards. I was told by a support agent to place my concern here to have it resolved. Thank you.

:)

DRE DAE R60LLIN · Jan 9, 2014

Missing reward credits

missing credits for reward missions

NeoMetalShadow · Jan 9, 2014

Missing rewards

I am missing a lot of reward credits and I understand a transition is happening currently but I’m missing the, are it’s worrying me.

eG x Thee Elf · Jan 9, 2014

Pwnapple,

You will want to create future threads in the Xbox LIVE Rewards Questions forums. Per the
Rewards FAQ: "Credits for renewing your Xbox Live Gold membership will appear on your MyRewards page within 2 days of your current Xbox Live Gold membership ending and the new one beginning. In
addition, if you allow your Xbox Live Gold membership to expire before you renew your Xbox Live Gold membership, you will be ineligible for this offer."

AfroSamurai313

How long has it been? The credits should show as pending about 96 hours after you redeemed them.

it has been three days xD i guess i have to keep checking then >_<

M203 REGULATOR

Thank you for your reply. I appreciate it. That's the thing though every other time credits have been calculated at the end of the month. They still show up as "pending". I was just concerned that the points I earned from rebates had not been calculated
for July.

Smwutches

Keep in mind that if you're looking for VIP rebate credits, rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too early to see credits pending for July purchases.

XBLRewards8

Hello FrostGoblinYT,

Apologies for the inconvenience. We have reached out to the platform team and identified why this did not complete automatically. We will adjust your account for this offer, and you should see the Credits pending by the end of next week at the latest.

XBLRewards8

Hello CharlieJoe,

Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see the Credits pending in your account no later than the end of next week!

Missing Rewards Credits