Missing Rewards Credits! Please help! I've spent weeks looking for help.

I received this email on 10/29:

If you aren’t swayed by the gorgeous design, HDR graphics, and 4K Blu-Ray and streaming, here’s some extra incentive. We’ll give you
50,000 Rewards Credits and a select FREE game when you order select Xbox One S consoles from
MicrosoftStore.com… and you’ll also get
FREE expedited shipping.*

What are you waiting for? Make your purchase by December 31

(Note the 50,000 Rewards Credits by Dec 31st!)

I purchased my One S through the link on 11\24 & still have not received my credits. There is no mention of them anywhere on my XLR page. So it's not just that they haven't been deposited. I've spoken to Xbox & Microsoft with no one helping me!

:)

 

Missing Rewards Credits for "Rewards Hunters" "Prepare for your Journey"

Hello,

I've purchased at the beginning of last week two items for "Prepare for your Journey" as part of the "Rewards Hunters" Mission. While all the others reward credits have been assigned, those are missing.

Could you please help?

Sincerly,

 

Reward yourself not giving me the 6000 credits

So I spent $50 worth of games and $20 of movies and the 6000 credits are not showing up in my rewards please help.

 

The credits should show as pending about 15 days after the console shipped.

 

Thank you

 

Hi NastyIce Prime. We do see your purchase and it does qualify for the offer. You'll see Credits soon!