Missing Reward points for Titanfall 2 pre-0rder

Did you preorder digitally or as a physical disc from Microsoftstore.com? Digital orders are not eligible for that offer

Hello uneasierdrake96,

Your purchase of Titanfall 2 was made before your registration date. We cannot Reward purchases made outside of the Rewards program. Your purchase of Battlefield 1 was made in October, and therefore did not receive any progress, as it was a pre-order.

The offer specifically states that you have to preorder from microsoftstore.com so it's not a bait and switch tactic.

Well I did not see anything about not being able to collect on digital content. Oh well guess I wont be participating in the rewards program anymore. Or pre-ordering or for that matter nor buying anymore games for xboxs. I believe it is time to change consoles
or playing habits. I think I will cancel my up coming Gold membership. Hope the bait an switch was worth it. You produce crap form controllers that break and cannot be charged to the Kinect which at this point is a useless piece of plastic sitting in my living
room. Oh by the way your customer service is disappointing to say the least and a bit waste of time.

Did you preorder a physical disc from microsoftstore.com or digitally from Xbox? Digital orders are not eligible for that offer.

If you did preorder a physical disc, you'll want to post in the Xbox Rewards Questions forum so support can check on your credits.