Missing Ready To Install Games

R3DEFIN3D RBZ · Apr 6, 2018

I am having the same issue - I only have one account and no developers account. On my Xbox One X, I am missing all the digital games I purchased but never installed is missing. When I sign in to my Microsoft account online, all my games are there, but when
I tried installing it from my computer to my Xbox, it does nothing. Any help would be great.

:)

DarkNight201 · Apr 6, 2018

Missing games in ready to install

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.
Click to expand...

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

PURPLEKILLPANDA · Apr 6, 2018

Missing games in ready to install

I'm missing 180+ games from my ready to install list.

Only one game, APB:Reloaded remains.

Propina · Jul 15, 2018

You are not alone and no one at the support service knows how to solve it. I am preparing myself to sell my account and around 200+ together with it. It became very frustrating since we pay for games with work, efforts and time. There are also some games
that are being offered to me, for purchase AGAIN and other games are not present on "my apps and games" section BUT are available for download if you PAY for gamepass signature. This is wrong in so many levels and very very frustrating issue for people seeking
entertainment on free time.

DominumStige · Nov 2, 2018

You are not alone and no one at the support service knows how to solve it. I am preparing myself to sell my account and around 200+ together with it. It became very frustrating since we pay for games with work, efforts and time. There are also some games
that are being offered to me, for purchase AGAIN and other games are not present on "my apps and games" section BUT are available for download if you PAY for gamepass signature. This is wrong in so many levels and very very frustrating issue for people seeking
entertainment on free time.
Click to expand...

Hi!

If no games appear in the "Ready to Install" section on the console, try to clear the cache by holding down the power button for 10 secs and try again.

If it doesn't work, delete the profile from the console and re-download it again.

HeatherFeather32

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!

No, alot of us are having this issue and none of the above people have given me a plan of action that works for me. I don't know how to get my game that I downloaded and paid for. It's just missing.

Hordie

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!

TronSG

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

WILDman260

All of my games are missing... hard resetting did nothing.

ArqoNut

yes me as well. over 100 games are missing plz help. lol this is not good.

Same issue for me :/

Missing Ready To Install Games