Missing Quantum Break Preorder codes (AW, AN, QB W10)

I preordered on the 4th via the Xbox One Store.

Checking my preorder receipt email it says the purchase date was April 5th, even though I bought it(and the email was sent) on the 4th.

How can I resolve this and get the codes that were promised to me?

:)

 

Missing Quantum Break Preorder codes (AW, AN, QB W10)

Hey, Prophet! I've sent you a Forums private message. You can check them
here!

 

Missing Quantum Break Preorder codes (AW, AN, QB W10)

I accidentally deleted my Quantum Break PC preordered code in my messages, can I get my code resent to me?

 

Hi Aj6627,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

So you should be able to receive all the codes by this week. If not, please post again to this forum section so our promotions support team can further assist you.

 

Miramirajane, that is entirely unhelpful. Thank you for trying though.

The AN and AW codes were already sent out to those who preordered. I haven't received mine.

I think it is because of the fact that Microsoft glitched my purchase date somehow.

 

Hey, Aj6627! Mira's information isn't unhelpful at all! You made the purchase on the 5th (the system goes off of GMT). It takes 7-10 days before your items will be sent to you. If it hits the 16th and you still do not have your codes, please post up a new
thread so that we can look into it further. Thanks for understanding!