Missing Puzzles

Had the same problem with missing gold purchased puzzle sets and did what the posts suggested. Turned out that the puzzles with reset back to "zero" and our puzzles sets are still missing. Now when we select to see downloadable sets the app crashes.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you've lost access to some of the puzzles in your game. It's possible that the game developer has a system in place for recovering lost progress, so you may want to try reaching out to their customer support for assistance. They may be able to help you retrieve your lost puzzles or offer you a solution to regain access to them. In the meantime, you may want to try checking any account settings or options in the game itself to see if there is a way to retrieve your lost progress or purchased items. It's also possible that the game saves progress to a cloud storage service, so you may want to check if you have any saved progress that you can retrieve.

Same here. No April Crossword and I also miss the Sunday puzzles.

As far as miss labeling we players are aware of this as well. I'm looking to see if anyone using a mouse EVER completed an expert challenge puzzle... I enjoy the challenge puzzles most.

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HI,

Have you seen this sticky? It may help:

https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9