Missing purchases on rewards

Discus and support Missing purchases on rewards in XBoX Rewards & Social to solve the problem; I made a number of purchases in the online Xbox store on 3/4 and they haven't posted any rewards to my account or given me credit for the simply... Discussion in 'XBoX Rewards & Social' started by ReallyWeakGuy, Mar 10, 2017.

  1. ReallyWeakGuy
    ReallyWeakGuy Guest

    Missing purchases on rewards


    I made a number of purchases in the online Xbox store on 3/4 and they haven't posted any rewards to my account or given me credit for the simply rewarding promotion.

    :)
     
    ReallyWeakGuy, Mar 10, 2017
    #1
  2. REECEWITHAPOON
    REECEWITHAPOON Guest
    Missing rewards points 50000 to be exact

    Missing rewards points for purchase of new Xbox one s on Dec 15th no points pending
     
    REECEWITHAPOON, Mar 10, 2017
    #2
  3. Dandaman999
    Dandaman999 Guest
    So many missing purchases from my time on Xbox

    I have been an xbox Live Rewards member since 2012 and have only ever made purchases on one Microsoft account. I am missing rewards data for multiple Gold subscriptions and many game purchases, especially in the last year. Thanks.
     
    Dandaman999, Mar 10, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing purchases on rewards

    Hello ReallyWeakGuy,

    Apologies for the inconvenience. There was a delay in our purchase information that caused Rewarding to happen later than the usual 96 hour period. We have since processed these transactions, and the Credits are now pending in your account.
     
    XBLRewards8, Mar 13, 2017
    #4
  5. XBLRewards8 Win User

    Missing purchases on rewards

    Hello ReallyWeakGuy,

    Apologies for the inconvenience. There was a delay in our purchase information that caused Rewarding to happen later than the usual 96 hour period. We have since processed these transactions, and the Credits are now pending in your account.
  6. XBF Brad A Win User

    Microsoft Rewards Points Did Not Redeem In Cash

    Hello Russo,

    Sorry for the issue with the rewards. You can fill out a
    Microsoft rewards request form     For the missing currency you purchased. Also check the email associated with the Rewards account and see if you got the confirmation email of the purchase. make sure you signing in the Xbox console with the same account also.

    Thanks,

    Brad
  7. TuskedSphinx328 Win User

    Missing reward points for Minecraft purchase?

    I hope I'm not going to get the run-a-round for 400 points now... I mean 400 points equals to what $5 USD? .. that would be lame.

    thanks
  8. IWGCBettiePage Win User

    Missing reward points for Minecraft purchase?

    Hello Tusked, see this post for information about what to do about the missing promo points

    http://forums.xbox.com/xbox_forums/xbox_support/f/2505/t/181484.aspx     . MS Points and Rewards Points are two similar, but different things. MS points are purchased, Rewards points are earned and are used like MS points once you have accrued a certain amount.
  9. Boutsisavath Win User

    Missing reward points for Minecraft purchase?

    Has the promotion ended? I think promotional rewards are awarded 5-12 weeks after the end of the promotion date.
Thema:

Missing purchases on rewards

Loading...

  1. Missing purchases on rewards - Similar Threads - Missing purchases rewards

  2. Xbox achievement preservation issue: missing WP7/WP8/Win8 titles on modern dashboards

    in XboX Insiders
    Xbox achievement preservation issue: missing WP7/WP8/Win8 titles on modern dashboards: I wanted to bring attention to an issue affecting legacy Xbox Live games from the Windows Phone 7, Windows Phone 8, Windows 8 PC, iOS, and GFWL era. Over the last while, we’ve actually seen some...

  3. Some badges are missing from profile

    in XboX Insiders
    Some badges are missing from profile: I’ve contacted Xbox costumer service several times about this but they never could give me an answer or a solution for this… And well as I’m a member of the insider program I finally thought why...

  4. Xbox Insider: Store menu bar missing + Report a problem QR code not working

    in XboX Insiders
    Xbox Insider: Store menu bar missing + Report a problem QR code not working: I’m part of the Xbox Insider program (Preview build) and I’m experiencing some issues after the latest update. First, the Xbox Store seems to be broken. The menu bar/navigation is completely...

  5. Why am i missing so many purchases? And why is it trying to make me pay for them again?

    in XBoX Accessibility
    Why am i missing so many purchases? And why is it trying to make me pay for them again?: I recently got back into minecraft, but have noticed that im missing the Dragonborn mashup pack and the natural textures pack. I know for a fact that i purchased both, as i purchased the...

  6. I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...

    in XBoX Accessibility
    I purchased an Xbox gift card and it is missing some letters/ numbers after I scratched it...: The Xbox gift card u purchased is missing some numbers/ letters. I 8cdfecc1-8d21-455f-8ed1-1356f8448a5a

  7. Missing items that were purchased while my account was a child account.

    in XBoX Games and Apps
    Missing items that were purchased while my account was a child account.: I finally removed myself from my Microsoft family and made my account no longer a child account, as it was supposed to happen three years ago and never did, and I am now missing nine dlc purchases...

  8. Missing Minecoin Purchases iOS

    in XBoX on Windows
    Missing Minecoin Purchases iOS: My son plays Minecraft on iPad. He had purchased items with minecoins without signing into a Microsoft account. His purchased skins are no longer visible and there was a message asking him to...

  9. Why has my purchase history between 2012 and early 2013 as gone missing??

    in XBoX Games and Apps
    Why has my purchase history between 2012 and early 2013 as gone missing??: I contacted xbox Support about me losing my Grand Theft Auto San Andreas for Xbox 360 when I downloaded Grand Theft Auto definitive edition. my Xbox said I do not own this game but previously I...

  10. Why is my game missing the add-on I purchased years ago

    in XBoX Games and Apps
    Why is my game missing the add-on I purchased years ago: My game add-on was removed by Microsoft and it's telling me to need to buy the add on again df6abac4-fd68-40df-8167-cef3c198b3b9