Missing promotion vbucks

Technically this is the correct course of action. The pinned message indicates a forum post should be made after two weeks.

This didnt help I just want the code delivered my gamertag is

Hey!

Thanks for replying back so quickly. When did you renew your subscription and are you a new subscriber to Xbox Live gold?

Hello sounds like you're talking about the recent promotion we had available. Have you tried checking your Xbox Messages for a message regarding the Vbucks? As well here are the terms and conditions for the offer. Terms and conditions

Valid only for new subscribers or users who canceled their subscription before 10/1/2018. Limit: 1 offer per account; credit card required. Only valid through link in this offer, in all Xbox Game Pass markets excluding Quebec. After first month, subscription
continues to be charged at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Game catalog varies over time. Not valid for existing subscribers . After promotional period, subscription continues to be charged
at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Limit: 1 offer per account. Only valid through link in this offer, in all Xbox Live markets excluding Quebec. Credit card required.

Hi! In this case you have to reach out to Xbox Support again and let them have a look at your account: https://support.xbox.com/contact-us