Missing Pre-Order Content

Discus and support Missing Pre-Order Content in XBoX Sales and Promo to solve the problem; I pre-ordered Unravel from Xbox Live and did not receive the pre-order bonus, an avatar item, that was listed. I was supposed to receive an Xbox... Discussion in 'XBoX Sales and Promo' started by SonOfGallifrey1, Mar 15, 2016.

  1. SonOfGallifrey1
    SonOfGallifrey1 Guest

    Missing Pre-Order Content


    I pre-ordered Unravel from Xbox Live and did not receive the pre-order bonus, an avatar item, that was listed. I was supposed to receive an Xbox message providing me with this pre-order content, but I never did. I was hoping that this issue could be resolved.
    I contacted Ubisoft and they informed me that I needed to contact someone at Microsoft considering I pre-ordered the game from Xbox Live. After speaking with someone from Microsoft Support, I was advised to make this post. I am hoping someone will be able
    to help me further. Thank you for your time and assistance.

    GT:

    System: XboxOne

    :)
     
    SonOfGallifrey1, Mar 15, 2016
    #1
  2. Mister Maka
    Mister Maka Guest
    Haven't received codes for battleborn season pass content

    Hey there DemonicShadow91.

    Can you please clarify which content you're missing? If you cancelled your pre-order and later repurchased the game you would not be eligible for the pre-order content.
     
    Mister Maka, Mar 15, 2016
    #2
  3. iTs A Shane
    iTs A Shane Guest
    Pre-order content missing

    I pre ordered Titanfall 2 in September.

    I installed the pre order bonus content "Nitro Scorch Pack".

    The content was not appearing in the game so I uninstalled it.

    When I went to reinstall it, I could not locate the content.

    It is not under "Ready to install" in my games and apps. And I cannot find it in the store.

    I've spoken to Xbox chat but they told me to come here.
     
    iTs A Shane, Mar 15, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Missing Pre-Order Content

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! Missing Pre-Order Content :D
     
    Mister Beep, Mar 16, 2016
    #4
  5. AirNebula732 Win User

    Boarderlands 3 bonus content

    Hey there

    Can I ask exactly what content is missing is it all the deluxe content or the pre order content
  6. Mister Maka Win User

    Haven't received codes for battleborn season pass content

    Hey there DemonicShadow91.

    Can you please clarify which content you're missing? If you cancelled your pre-order and later repurchased the game you would not be eligible for the pre-order content.
  7. GroundOregano94 Win User

    Missing pre order content.

    Patience. Sometimes it just needs time. And post on devs support forums. Wish you quick receive of your deserved content.
  8. drstvbrule Win User

    pre order content missing

    Hey there Keith!

    I'm sorry to hear about the issue. Did you purchase a physical or digital copy of the game? If it was a digital copy, where did you make the purchase from? If you ordered a physical copy, you'll need to speak to your retailer for further assistance.

    Let us know! :)
    I bought it off my Microsoft website account. The game did not have a DLC code. It was a physical copy.

    [table][tr][td]1/15/2017[/td][td]Injustice 2 for Xbox One[/td][td]Shipped on May 15[/td][td]$58.29[/td][/tr][/table]
  9. drstvbrule Win User

    pre order content missing

    Hey there Keith!

    I'm sorry to hear about the issue. Did you purchase a physical or digital copy of the game? If it was a digital copy, where did you make the purchase from? If you ordered a physical copy, you'll need to speak to your retailer for further assistance.

    Let us know! :)
    I bought off the my Microsoft website account. The game did not have a DLC code

    [table][tr][td]1/15/2017[/td][td]Injustice 2 for Xbox One[/td][td]Shipped on May 15[/td][td]$58.29[/td][/tr][/table]
Thema:

Missing Pre-Order Content

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