Missing packages message after a new installation

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello EK.SE, before trying to reinstall the game have you checked if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

if after this procedure it continues to issue the same error message, try contacting Flight Simulator support.

https://flightsimulator.zendesk.com/hc/en-us

Hello. I uninstalled the multiplayer packages and installed them shin. It’s showing that it’s missing a multiplayer pack. Everything is installed. When I click on the missing pack, it goes to the store and it shows an error. Any advice?

Hi Justin Cella,



We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.



Have a great day!

Best regards,



Xbox Forum Moderator

Microsoft Community

Hi Justin Cella,



We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.



Have a great Day!



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi Justin Cella,

Welcome to Xbox Community Forum. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand how you feel right now. No worries, let us check on this together and sort this out the where about of your controller. Rest assured, we will do anything in our capability to assist you with your concern and help you back to gaming.

To check your order status at https://xboxdesignlab.xbox.com/sales/order/history (using the same email address and password that you used to place your order). You’ll receive an email with the tracking number when your controller has been shipped. We aim to have the controller in your hands within 3 to 4 weeks of placing your order. My Orders | Xbox

You may also try to visit this helpful links/articles for your concerns:

All about Xbox Design Lab controllers | Xbox Support

Request a refund | Xbox Support

Contact us | Xbox Support

If you have other clarifications about this matter, you can get back to us by replying to this post.

We are looking forward to your response.

Sincerely,



Xbox Forum Moderator

Microsoft Community