Missing one mixpot out of two.

Discus and support Missing one mixpot out of two. in XBoX Sales and Promo to solve the problem; Was signed in for a chunk of both events (the E3 event and the Inside Xbox event) but I have only received the mixpot for the second day. I was... Discussion in 'XBoX Sales and Promo' started by Day5225, Jun 18, 2018.

  1. Day5225
    Day5225 Guest

    Missing one mixpot out of two.


    Was signed in for a chunk of both events (the E3 event and the Inside Xbox event) but I have only received the mixpot for the second day. I was definitely in before a million viewers, so I don't believe that is the problem.

    :)
     
    Day5225, Jun 18, 2018
    #1
  2. Mister Cazador
    Mister Cazador Guest
    Never received MixPot/Flintlock Skin (Sea of thieves)

    Hi there, TheRebelRooster, thanks for reaching out.

    We're afraid that code send-outs for that MixPot are no longer occurring at this time. As called out on our

    MixPot FAQ page    , "Inquiries into missing content must be initiated within two weeks of the Live streaming even in order to be investigated."
     
    Mister Cazador, Jun 18, 2018
    #2
  3. Mister Cizl
    Mister Cizl Guest
    Sea of Thieves - Missing Flintlock from March mixer stream

    Hey Lukasevic! Unfortunately we are unable to assist with the Sea of Thieves MixPot at this time. As mentioned on the official Xbox MixPot FAQ, inquiries into missing
    rewards must be made within two weeks of the event. Now that those two weeks have passed, we are unable to provide rewards.We apologize for any frustration this may have caused. Thanks!
     
    Mister Cizl, Jun 18, 2018
    #3
  4. GJChester
    GJChester Guest

    Missing one mixpot out of two.

    They may still be rolling these rewards out, Mine arrived Thursday last week, but over a period of 8 hours for the SUNDAY Show, and the Monday inside Xbox content appeared Friday at 2AM (I'm GMT). The Mixpot FAQ did say it may be up to a week for them
    to be seen on your account.

    The FAQ is here-
    https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ     but only Microsoft Support staff (not us community ambassadors) can check if you should get the content. Its possible while your accounts were linked you were not signed in, and I think you
    had to watch live not a VOD as they did last year. Also remember some content may only appear in game, ie the Halo Helmet you need to look in game in Halo 5 in your Req's to claim it, again mine appeared last night.
     
    GJChester, Jun 18, 2018
    #4
  5. GJChester
    GJChester Guest
    GJChester, Jun 19, 2018
    #5
  6. XBF SC Jasowh
    XBF SC Jasowh Guest
    Hey Day5225,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
     
    XBF SC Jasowh, Nov 3, 2018
    #6
  7. XBF SC Jasowh Win User

    Missing one mixpot out of two.

    Hey Day5225,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
  8. GJChester Win User

    Missing one mixpot out of two.

  9. GJChester Win User

    Missing one mixpot out of two.

    They may still be rolling these rewards out, Mine arrived Thursday last week, but over a period of 8 hours for the SUNDAY Show, and the Monday inside Xbox content appeared Friday at 2AM (I'm GMT). The Mixpot FAQ did say it may be up to a week for them
    to be seen on your account.

    The FAQ is here-
    https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ     but only Microsoft Support staff (not us community ambassadors) can check if you should get the content. Its possible while your accounts were linked you were not signed in, and I think you
    had to watch live not a VOD as they did last year. Also remember some content may only appear in game, ie the Halo Helmet you need to look in game in Halo 5 in your Req's to claim it, again mine appeared last night.
  10. Mister Cazador Win User

    Never received MixPot/Flintlock Skin (Sea of thieves)

    Hi there, TheRebelRooster, thanks for reaching out.

    We're afraid that code send-outs for that MixPot are no longer occurring at this time. As called out on our

    MixPot FAQ page    , "Inquiries into missing content must be initiated within two weeks of the Live streaming even in order to be investigated."
  11. Mister Beep Win User

    Didn´t received the Voices of War Req Pack

    Hey there,



    Thanks for posting. Unfortunately we are unable to assist with the Halo World Championship MixPot further. As mentioned on the official
    Xbox MixPot FAQ, inquiries into missing rewards must be made within two weeks of the event. After those two weeks we are unable
    to provide rewards.



    We apologize for any frustration this may have caused.
Thema:

Missing one mixpot out of two.

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