Missing MyVIP rewards for April

Hi,

I did several purchases last month, but still not see any MyVIP reward points deposited,. Could you check, please?

Thanks.

Regards,



:)

 

No myvip star rank 2 for march

just been checking my xbox live rewards and it seems like i am missing MyVIP Star Rank 2 for March 2018. It is now april and i aint seen any update on pending credit and its making me wonder if its going to be updated or if the is a problem with my account.

 

none of my April MyVIP rebates have posted

**PLEASE KEEP THIS THREAD OPEN IN CASE I HAVE FOLLOW-UP QUESTIONS TO THE OFFICIAL SUPPORT RESPONSE**

I spent $292.84 in the Xbox store during the month of April, none of the MyVIP rewards have posted, just the 3,000 points for the Rogue One offer (accounting for $14.99 of April purchases), and 2,000 points for combination of purchases going toward one of
the tiers to the Xbox Obsessions mission (for spending $20 in eligible content, if I remember correctly). Still, I should have about 25,000 points due to deposit by the 15th (for just my remaining spending going toward my MyVIP rewards) and I haven't even
got a preliminary breakdown of how much I'll receive for my April MyVIP rewards. I'm still waiting, a notice of pending deposit was supposed to be available a week ago and I should have been getting a deposit on the 15th; why am I still waiting and when can
I expect my April MyVIP rewards to register?

 

April's rebate has been delayed while they fix an issue.

 

Hello AndruXas,

Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.