Missing my game pass points

Eset420 · Dec 2, 2023

Hello,

I noticed that I'm missing about 8k in points and its reset. Who do I contact to have this fixed?

Thank you,

:)

Gerardo CG

No problem, it's a pleasure to help!

Kind regards,
Gerardo.

Eset420

I appreciate the help and the link to contact them!

Gerardo CG

Hi again Eset420, thank you for the clarification.

In this situation, it will be necessary for you to communicate directly with the Microsoft Rewards Support team so that they can assist you, through the following link:

https://rewards.bing.com/support

Only they have the ability to help with this type of issue because they are the ones who manage the Microsoft Rewards program and ensure its proper functioning.

Please note that in this public forum, we are just players like you, trying to guide and help other players.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Gerardo CG

Hi there Eset420, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Just to confirm and better understand the issue, are you referring to Microsoft Rewards points or to which specific points are you referring to?

I'll be awaiting for your response.

Kind regards,
Gerardo.

Eset420

Hello Gerardo,

Its my rewards points you get every day. I had almost 8k rewards points now I've been reset.

Missing my game pass points