Missing movie credit after purchased the Elf movie in Dec

Discus and support Missing movie credit after purchased the Elf movie in Dec in XBoX Sales and Promo to solve the problem; Hi, I purchased the Elf movie on 12/18 which should come with a $5 MS store credit, I haven't seen that yet. Please help.... Discussion in 'XBoX Sales and Promo' started by Panda Gamer, Jan 7, 2017.

  1. Panda Gamer
    Panda Gamer Guest

    Missing movie credit after purchased the Elf movie in Dec


    Hi,

    I purchased the Elf movie on 12/18 which should come with a $5 MS store credit, I haven't seen that yet. Please help.

    :)
     
    Panda Gamer, Jan 7, 2017
    #1
  2. Michael Tagliarino
    Michael Tagliarino Guest
    Did not get credits after purchaseslik

    I did not get my 30k credits from the gotta get em all mission which was from nov18 to Dec 18. I bought all the x-men movies in a bundle in between those dates and didn't receive the credits.6 movies 5k credits per movie. If it's because I bought the bundle
    it didn't say anything about not buying a bundle and the bundle for 49.99 was offered to me after I clicked on one of the movie selection in that mission. Can you help me out?
     
    Michael Tagliarino, Jan 7, 2017
    #2
  3. SIRIUSDOBERMANN
    SIRIUSDOBERMANN Guest
    movies missing from xbox video

    After the update I am missing movies purchased from Xbox video. I get kicked out every time I go to Xbox video. Help?
     
    SIRIUSDOBERMANN, Jan 7, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Missing movie credit after purchased the Elf movie in Dec

    Hey Panda Gamer -

    You are referring to
    this promotion    , correct? That's something you'll want to head over to the
    Movies and TV Answers     forums for further assistance with as it is not a promotion we have any information on.

    Thanks for understanding!
     
    Miss Bijoux, Jan 9, 2017
    #4
  5. Panda Gamer
    Panda Gamer Guest
    Yes. It is for that promotion... I will post on Movie and TV Answers forums.
     
    Panda Gamer, Nov 3, 2018
    #5
  6. Miss Bijoux Win User

    Missing movie credit after purchased the Elf movie in Dec

    Hey Panda Gamer -

    You are referring to
    this promotion    , correct? That's something you'll want to head over to the
    Movies and TV Answers     forums for further assistance with as it is not a promotion we have any information on.

    Thanks for understanding!
  7. Panda Gamer Win User

    Missing movie credit after purchased the Elf movie in Dec

    Yes. It is for that promotion... I will post on Movie and TV Answers forums.
  8. XBLRewards8 Win User

    Warriors rewards not counting.

    Hello Saddack,

    After investigating your account, it looks like there was an issue with your avatar purchases incorrectly going towards the games, movies, TV purchase of the offer. We will adjust your account for the missing events (avatar, achievements, bonus), and you
    should see these Credits pending by the end of next week. Apologies for the inconvenience.
  9. fellicity Win User

    Error with purchased movies

    In fact, after checking it appears that I'm missing the licenses to many of my purchased movies. Does this have something to do with today's XBox update?
  10. XBLRewards8 Win User

    Missing my movie credits

    Hello SPUTNIK1965,

    Since you only have two purchases this month (one of 9.99 and the other of 3.99), you have not completed any offers. From the FAQ:

    MUST WATCH Earn 3,000 Rewards Credits and 5 MyVIP Gems by spending at least $30 before tax on featured digital new release movies and/or TV shows in the Microsoft Store. To see the current qualifying titles, please see Question 2.

    TRIPLE FEATURE Earn 1,000 Rewards Credits and 5 MyVIP Gems by spending at least $4 before tax on 3 separate movie rentals in the Microsoft Store.

    MOVIE MARATHON Earn 3,000 Rewards Credits and 5 MyVIP Gems by spending at least $25 before tax on any digital movie content in the Microsoft Store. You may either rent or buy movie titles, so long as your total amount spent reaches the $25 limit.

    While we do give some wiggle room for your .99 and chip in the extra .01, you still have not spent at least $30 on select content for Must Watch, you only have two movie purchases total, so it would not be possible to complete Triple Feature, and since your
    spending is roughly $14, you have not completed Movie Marathon.
Thema:

Missing movie credit after purchased the Elf movie in Dec

Loading...

  1. Missing movie credit after purchased the Elf movie in Dec - Similar Threads - Missing movie credit

  2. Xbox achievement preservation issue: missing WP7/WP8/Win8 titles on modern dashboards

    in XboX Insiders
    Xbox achievement preservation issue: missing WP7/WP8/Win8 titles on modern dashboards: I wanted to bring attention to an issue affecting legacy Xbox Live games from the Windows Phone 7, Windows Phone 8, Windows 8 PC, iOS, and GFWL era. Over the last while, we’ve actually seen some...

  3. Some badges are missing from profile

    in XboX Insiders
    Some badges are missing from profile: I’ve contacted Xbox costumer service several times about this but they never could give me an answer or a solution for this… And well as I’m a member of the insider program I finally thought why...

  4. Xbox Insider: Store menu bar missing + Report a problem QR code not working

    in XboX Insiders
    Xbox Insider: Store menu bar missing + Report a problem QR code not working: I’m part of the Xbox Insider program (Preview build) and I’m experiencing some issues after the latest update. First, the Xbox Store seems to be broken. The menu bar/navigation is completely...

  5. Xbox Store menu bar missing + QR code for report problem always expired

    in XboX Insiders
    Xbox Store menu bar missing + QR code for report problem always expired: I’m having multiple issues since the latest Xbox system update. First, the Xbox Store is broken for me. The menu bar/navigation is completely missing, so I can’t properly browse categories or...

  6. The weird inconsistencies across Xbox platforms (and the missing features that make it worse)

    in XboX Insiders
    The weird inconsistencies across Xbox platforms (and the missing features that make it worse): This isn’t meant to be an Xbox hate post — I love the ecosystem — but after bouncing between console, PC, mobile, and the web, the inconsistencies really start to pile up. None of them are huge on...

  7. Report in game feature missing??

    in XboX Insiders
    Report in game feature missing??: Did anyone notice that the report in game feature disappeared? I noticed it and thought that it might be a bug or a glitch so I restarted my Xbox and it’s still not showing. Did Xbox removed this...

  8. Game bar settings missing bluetooth option - windows

    in XboX Insiders
    Game bar settings missing bluetooth option - windows: As the title suggests. I have tried resetting game bar, also reinstalled game bar from power-shell, and the issue still persists. The settings icon in game bar has the power, wifi, but no...

  9. Missing Accessibility feature of left/right audio balance

    in XboX Insiders
    Missing Accessibility feature of left/right audio balance: I recently became hard of hearing in one ear and I was simply trying to balance my audio the that side so I could hear left and right as evenly as I can get but surprisingly there were no features...

  10. Missing Episode 2 of Dead City in the Microsoft Tv & Movies App

    in XBoX on Windows
    Missing Episode 2 of Dead City in the Microsoft Tv & Movies App: Hello, I just purchased the season pass for Dead City on my Xbox series x but episode 2 is non existent. I've tried to call Microsoft support only to get the call dropped with no call back or...