Missing Mixpot Code and still the Black Dog

SheHasANiceRack · Apr 1, 2018

I still haven't received my Black Dog skins, I have the code and it says this code has already been redeemed. It's been 3-4 days since and I have no idea what's going on. I also was suppose to obtain a Flintlock skin from the mixpot stream,
I have linked my accounts to the mixpot and still haven't gotten anything. I'm not sure if I should wait longer or if it was an error in the system?

:)

Mister Quasar · Apr 1, 2018

Promo sent to wrong account

Hi again!

To clarify, the Anubis skin was also part of the MixPot reward, along with the Ebon Flintlock pistol. The Black Dog pack codes were for preordering the game, and are still being sent out. There's more information on additional content
and how to access it on
this Sea of Thieves support page.

Ratojunior · Apr 1, 2018

Lost my black dog hook and I still don't have my Ebon pistol

I need help with the Sea of Thieves game, I still havent received the Ebon Pistol and now the hook from the black dog pack is missing. :\

Mister Cazador · Apr 7, 2018

Hi there. We responded to your
other thread so we will be locking this post.

Please see our response on that thread.

Mister Cazador

Hi there. We responded to your
other thread so we will be locking this post.

Please see our response on that thread.

Mister Quasar

Hi again!

To clarify, the Anubis skin was also part of the MixPot reward, along with the Ebon Flintlock pistol. The Black Dog pack codes were for preordering the game, and are still being sent out. There's more information on additional content
and how to access it on
this Sea of Thieves support page.

Fenrisulven140

Hi again!

To clarify, the Anubis skin was also part of the MixPot reward, along with the Ebon Flintlock pistol. The Black Dog pack codes were for preordering the game, and are still being sent out. There's more information on additional content
and how to access it on
this Sea of Thieves support page.

They told me to reach out to you because I did preorder the game but it went to the wrong account and I can't get it to go on this one which is the one I actually play on.

Fenrisulven140

Thanks for letting us know, !

Please check your Xbox Live messages for more information regarding your MixPot rewards.

Hi, thanks for getting back to me so fast. It looks like there was a mistake with the code. Instead of the Black Dog pack one I got a skin for a different game SMITE. It says Anubis Stargazer skin. I didn't redeem it since I don't have that game so if you
need the code still to swap it for the SoT one it should be available.

Mister Cazador

Hi there, thanks for reaching out.

To check, when you view your
Order History while signed into your account, if you see the Ebon Flintlock pistol and Black Dog Pack, that means that they have applied to your account.

The Sea of Thieves team has included an issue with some players not being able to see their downloadable content in game via the

Patch Notes- 1.0.2 released this week. This issue is being looked into and they did include a potential workaround.

In the meantime, please keep an eye out for updates via the
Sea of Thieves Twitter or via the
official Sea of Thieves site. We appreciate your patience with this.

Missing Mixpot Code and still the Black Dog