Missing minecoins,skins and worlds

I leave you a link to the Minecraft help page, perhaps some solution is found here.

Since this seems to be a Nintendo issue, there isn’t much we can do, but you may be able to find what you’re looking for at the

Nintendo Support site.

I hope my response was helpful.

How does this become a Nintendo issue when the only connection to them was to use their eShop to purchase minecoins that are not tied to the console but digital currency for the Minecraft game itself? When I purchased the minecoins for $24.99, it loaded
that balance to the Minecraft game. I was able to use those minecoins to purchase the Toystory mashup skins which are no longer showing up in my library. I know I purchased this skin because I have a saved world using it but now it has a padlock symbol on
my saved world as well as the remaining balance of minecoins is now 0.

hi Ricardo, we purchased the Minecoin gift cards from Target - we've never had issues with these before though. they are Microsoft branded: "Minecraft Minecoins, 3500 In-Game Currency, Buy skins, textures, & worlds, Android | iOS | Nintendo Switch | Xbox One | Win 10, Minecraft Minecoins Pack - 3500 coins" we bought three separate cards and our Target receipt shows three distinct download codes on the receipt. we've never had this issue before. if we can't redeem them, we can't get his birthday money back as they are not refundable. : (

Thats a bit unfortunate oh well at least I found a good skin pack for 660 minecoins. The Neko Cuties skin pack is a very good one indeed.

CORRECTION

• 1600 Minecoins
  
• 5 Maps
  
• 5 Persona Items
  
• 5 Emotes
  
• 3 Skin Packs
  
• 1 Texture Pack