Missing Halo Wars Definitive Edition

Discus and support Missing Halo Wars Definitive Edition in XBoX Sales and Promo to solve the problem; Pre Ordered the ultimate edition of Halo Wars 2 and was never issued a game code despite the Microsoft store saying that I already own this product.... Discussion in 'XBoX Sales and Promo' started by geekgamer123, Feb 26, 2017.

  1. geekgamer123
    geekgamer123 Guest

    Missing Halo Wars Definitive Edition


    Pre Ordered the ultimate edition of Halo Wars 2 and was never issued a game code despite the Microsoft store saying that I already own this product.

    *Was directed here by support rep with the hopes of getting a code for the game.

    :)
     
    geekgamer123, Feb 26, 2017
    #1
  2. Halo Wars 2 Ultimate edition

    Not available Halo Wars Definitive Edition included with Halo Wars 2 Ultimate edition (pre-order). Where is my Halo Wars Definitive Edition?
     
    Дмитрий _UVAO_, Feb 26, 2017
    #2
  3. XxpowrgamrxX
    XxpowrgamrxX Guest
    Halo Wars Definitive Edition

    I just got the Halo Wars 2 Definitive Edition, how do I get the key for Halo Wars 1 Definitive Edition
     
    XxpowrgamrxX, Feb 26, 2017
    #3
  4. RBL Acehigh
    RBL Acehigh Guest

    Missing Halo Wars Definitive Edition

    I purchased the halo wars 2 ultimate edition pre paid code. My bundle downloaded everything except halo wars de. Am also wondering how to solve this issue?

    •was directed here by a post in the hw game forum
     
    RBL Acehigh, Feb 26, 2017
    #4
  5. Mister Beep
    Mister Beep Guest
    Hey Geekgamer,

    I sent you a message over Xbox
    Live
    . Please check your inbox for further information!



    Enjoy! Missing Halo Wars Definitive Edition :)

    RBL Acehigh,

    Codes for the definitive edition will go out 7-10 days after your purchase. Please post a new thread if you do not receive a code after 10 days from your purchase so
    we can assist further.

    Thanks for posting!
     
    Mister Beep, Nov 3, 2018
    #5
  6. MissyQ Win User

    Lies, lies... and horrible customer service...

    To jump in on what Miss Bijoux is saying, the description of
    Halo Wars 2 Ultimate Edition
    also clearly states that it can take 7-10 days before you get your code after pre-ordering (emphasis my own below). Sometimes you'll notice that there's a delay, but they tend to be really good about sending those out. Phone
    and chat cannot help you until you've waited that time frame because it's a legal thing. Also, note that Halo Wars Definitive Edition
    only comes with the Ultimate Edition pre-order, not the regular pre-order.

    *Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition.
    The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
    However, please do post back with what Miss Bijoux is looking for. She can definitely help you out, or at least get your situation sorted. :3
  7. duckonquack892 Win User

    Halo Wars Definitive Edition code

    pre ordered Halo Wars 2: Ultimate Edition.

    Halo Wars Definitive Edition downloaded but I can't play it.
  8. uich-[xboxvenue] Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition
  9. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
  10. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
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Missing Halo Wars Definitive Edition

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