Missing Gift $10 card from Summer Spotlight promotion for Ultimate Subscriber

Cabral-AF1BF586-6BB5-4E14 · Sep 6, 2020

SRX1507224252ID - Service Request #

Ruiji from Rewards Customer Support requested that I reach out to you to aid in this matter as the $10 gift card for the Summer Spotlight promotion is missing from my account even after the requirements have been met. (email below)

Can you please advise as to if this can be rectified, and when?

Thanks,

Darren

"Thank you for reaching back to Microsoft Rewards support.

I understand that you’re looking for the $10 gift card for the Summer Spotlight promotion.

Please keep in touch with Xbox support team for better assistance for they have the wider knowledge for the said promotion. I can help you instead by providing this:

Xbox

(800) 469-9269

https://support.xbox.com/en-US/contact-us

If you have more concerns regarding your Rewards account, please write back to us.

Thanks and have a great day!

Sincerely,

Ruiji"

:)

dempup

Hey Cabral.

Thank you for reaching out to the forum. There is nothing we can do at this forum to help you. You have to reach out to Support @ support.xbox.com or (800) 469-9269.

Hope you get it sorted out.

XBF Brad A

Hi Torag1,

Thanks for reaching out. I'm sorry to hear about the issue with Microsoft Rewards. I recommend logging into your Microsoft
Rewards account.

Then go to the rewards request form and submit a
form for them to look into. Sometimes takes a little bit for the quests to update also.

Thanks,

Brad

XBF Houmaidi O

Hello @Brian_6-6! I hope that you are doing well today!

Issues and concerns about Microsoft Rewards is best supported by the Microsoft Rewards Support team. You may contact them by going to this link: Microsoft Rewards Support team.

If you have any other concerns, please don't hesitate to post back here!

Have a great day!

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. For specific issues like this we recommend that you contact Microsoft rewards support, they will be able to give you more details on why this is happening. To contact them please use the link below.

https://support.microsoft.com/en-us/supportrequ...

*Thank you in advance for contacting us.

Smwutches

For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.

Missing Gift $10 card from Summer Spotlight promotion for Ultimate Subscriber