Missing Forza 7 pre-order rewards credits and keys

Discus and support Missing Forza 7 pre-order rewards credits and keys in XBoX Rewards & Social to solve the problem; Pre-ordered Forza 7 Ultimate Edition the week before launch using the link on the mission page to make the purchase, but have not received the related... Discussion in 'XBoX Rewards & Social' started by CROQUIS-549C00D1-28BF-46B3-AE52-08F9D1403D51, Oct 12, 2017.

  1. CROQUIS-549C00D1-28BF-46B3-AE52-08F9D1403D51
    CROQUIS-549C00D1-28BF-46B3-AE52-08F9D1403D51 Guest

    Missing Forza 7 pre-order rewards credits and keys


    Pre-ordered Forza 7 Ultimate Edition the week before launch using the link on the mission page to make the purchase, but have not received the related 5000 rewards points or the virtual keys for the contest. Any help with this matter is greatly appreciated.
    Thanks.

    :)
     
    CROQUIS-549C00D1-28BF-46B3-AE52-08F9D1403D51, Oct 12, 2017
    #1
  2. nhawk585
    nhawk585 Guest
    I haven't received my Forza 7 credits

    I pre-ordered Forza 7 during the promotion and I got credited my keys for the pre-order. However, I haven't received my 5,000 xbox rewards credits.
     
    nhawk585, Oct 12, 2017
    #2
  3. CrKhan09
    CrKhan09 Guest
    My Missions not Crediting Actions

    Missing Items:

    Forza Pre-order

    Franken Rewards Avatar Gear

    Franken Rewards Achievements

    3rd Pre-Order Punchcard

    Probably missing:

    Forza fans bonus keys

    Yes, it has been more than 48-96 hr wait time for ALL of these.
     
    CrKhan09, Oct 12, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing Forza 7 pre-order rewards credits and keys

    Hello CROQUIS,

    Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread!

    Regarding your Credits, from the FAQ:

    When will I get my Rewards Credits for pre-ordering or ordering the game?

    Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

    Since the offer is not yet over, it is too early to see your Credits.
     
    XBLRewards8, Oct 12, 2017
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi CROQUIS. Looks like the keys have been awarded now. Thanks for your patience.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    Did not get reward points for pre-ordering Forza Motorsport 6 or 7, nor virtual keys for FM7

    Hi GDane. There was no offer that awarded for pre-ordering Forza 6. Credits for pre-ordering Forza 7 are only awarded if it was pre-ordered or purchased during the offer period. Since your pre-order was made in June, it does not qualify for the Credits.
    We are looking into the keys for your pre-order. Hang tight for those.
  7. XBLRewards3 Win User

    Forza 7

    Hi Hurlamania. You pre-ordered Forza 7 on August 29, 2017. The offer started on September 18th. You qualified for the plays, but the pre-order was not eligible for the Rewards Credits. Pre-orders had to be made during the offer period for the Rewards Credits.
  8. XBLRewards3 Win User

    Missing Forza 7 pre-order rewards credits and keys

    Hi CROQUIS. Looks like the keys have been awarded now. Thanks for your patience.
  9. XBLRewards8 Win User

    Missing Forza 7 pre-order rewards credits and keys

    Hello CROQUIS,

    Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread!

    Regarding your Credits, from the FAQ:

    When will I get my Rewards Credits for pre-ordering or ordering the game?

    Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

    Since the offer is not yet over, it is too early to see your Credits.
  10. CyclingGuyNOLA Win User

    My reward points for fora 7 pre order

Thema:

Missing Forza 7 pre-order rewards credits and keys

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