Missing Credits

Discus and support Missing Credits in XBoX Rewards & Social to solve the problem; I bought 14th March 2017, The Witcher 3: Wild Hunt – Complete Edition for R$ 95,00. How i am VIP member of Xbox Rewards with 3 star and Gold member I... Discussion in 'XBoX Rewards & Social' started by Luizombie XD, May 8, 2017.

  1. Luizombie XD
    Luizombie XD Guest

    Missing Credits


    I bought 14th March 2017, The Witcher 3: Wild Hunt – Complete Edition for R$ 95,00. How i am VIP member of Xbox Rewards with 3 star and Gold member I should have recived back R$ 5,70 (95,00*0,06( the bonus of 6% )=5,70). I search for on xbox rewards on twitter
    and they said in March MyVIP posted from March's puchase was posted in 13th April 2017, but I don't recive nothing. I 'll be waiting for answer.

    :)
     
    Luizombie XD, May 8, 2017
    #1
  2. DRE DAE R60LLIN
    DRE DAE R60LLIN Guest
    Missing reward credits

    missing credits for reward missions
     
    DRE DAE R60LLIN, May 8, 2017
    #2
  3. a sittingduck73
    a sittingduck73 Guest
    Deus Ex: Mankind Divided Deluxe Edition - Season Pass shows "Owned" but I cannot install and am not getting the SP DLCs

    I'm missing praxis kits and credits
     
    a sittingduck73, May 8, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing Credits

    Hello Luizombie XD,

    Since you chose to opt in to March's "Simply Rewarding" offer, your purchases went towards that offer instead of MyVIP payback. As mentioned in our FAQ, purchases cannot double Reward:

    What type of Rewards can I earn?

    In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
    missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

    To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
    based on your qualifying purchases from the previous month.

    Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

    Since you did not complete that offer, your did not receive offer completion Credits.
     
    XBLRewards8, May 9, 2017
    #4
  5. Smwutches Win User

    Missing credits

    It should take about 96 hours for the credits to show as pending after you redeem them.
  6. Martinleyland Win User

    Missing Credits ??

    ah right didn't realise it would take that long , thanks for that.
  7. morgan979 Win User

    missing credits

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
    OK ... but for what concerns the purchase of:
    - Pass the seasonal call of duty Black Ops 3 performed Sunday, 06 / March / 2016
    and
    - Call of Duty®: Infinite Warfare - Digital Deluxe made on Saturday 29 / Oct / 2016
    When will I receive the rewards points ....? I knew that purchases in the store were rewarded with rewards points

    I am waiting for a reply and thank you for availability

    Thank you
  8. XBLRewards8 Win User

    Missing Credits

    Hello Unidentified User,

    This forum is for Xbox Live Rewards issues only. We do not handle online support tickets. You will have to post with the account you are experiencing an issue with, as well as explain what the issue is, in order for us to diagnose any Xbox Live Rewards related
    issue.
  9. Smwutches Win User

    Missing Credits

    Reference numbers are only used by phone and chat support. Forum support does not have access to that system. If you can post the offers you're looking for credits from, that will help Rewards support check into it for you.
Thema:

Missing Credits

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