Missing credits for buying ghost recon wildlands

iLUMEN8 · Mar 17, 2017

Can an Xbox employee verify that I will receive my15000 credits for purchasing ghost recon Wildlands via rewards email offer

:)

King Lewis 3 · Mar 17, 2017

Xbox rewards missions

i ordered Tom Clancy’s Ghost Recon Wildlands for the 600 reward credits missions i have not gotten them and there is a missions for buying
Tom Clancy’s Ghost Recon Wildlands is there a way i can get that even tho i bought it before that missions was updated?

Smwutches · Mar 17, 2017

Rewards

These are from the terms of that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE · Mar 17, 2017

That promotion had a few requirements to receive the full 15,000 rewards. In order to receive the 15,000 rewards you needed to purchase the physical disc from microsoftstore.com on/after March 7th and it had to be the most expensive version of the game (Gold?).
Upon shipment the rewards are deposited up to 15 days later.

If you pre-ordered the physical disc of the base game it was worth 10,000 and the deluxe version was 12,000.

Digital versions of Ghost Recon was not eligible.

iLUMEN8 · Mar 19, 2017

That feels deceptive...the email I got offering the rewards did not say anything about needing to be a hard copy..I still have that email. Almost all my purchases are digital through the Microsoft store. My Vip rank and rewards in general were always geared
towards digital purchases. I probably would not have bought the game if not for the offer of rewards credits. Can you please give me credit assuming I shown you the offer that just said "purchase gold edition before March 22" WHICH I did...I bought the
most expensive version specifically for the rewards credits.

Smwutches · Mar 19, 2017

The email does state that the order has to be made at microsoftstore.com (which is not the same as the Xbox store) and there is a disclaimer at the bottom of the email that states:

*Offer applies to hard-copy

purchases made on MicrosoftStore.com. Gift offer valid only for the named

recipient of this email from Xbox, and is non‑transferable. Limit 1 gift per

person, while supplies last.

iLUMEN8 · Mar 19, 2017

I'm looking at the email and it doesn't have that disclaimer....

XBLRewards8 · Nov 3, 2018

Hello iLUMEN8,

As stated in the FAQ for that offer:

When will I receive my Rewards Credits?

Your Rewards Credits should appear as pending within 15 days of your game’s shipping date.

Since it has not yet been 15 days past release, it is too early to see Credits from purchases made from MicrosoftStore.com. Keep in mind that purchases made from the Xbox store are not eligible for this MicrosoftStore.com offer.

Smwutches

These are from the terms of that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

XBLRewards8

Hello TS Ghost,

The Ghost Recon offer was only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Since your purchase was made digitally, it was not eligible for that offer.

Nasty Dan

The terms of the offer state that it has to be a physical disc.

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Oh I see. I must have missed that. Thank you so much. I have spoke to so many people on support and no one could answer this question. Now I know. Thanks haha.

XBLRewards8

Hello NuclearDangerXD,

The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Since your purchase was made digitally, it was not eligible for this offer.

XBLRewards8

Hello NIGHTHAMSTER424,

The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Since your purchase was made digitally, it was not eligible for this offer.

Missing credits for buying ghost recon wildlands