Missing Credits buying Gold Edition

Hi. I have been having issues with my new game, Tom Clancy Ghost Recon Wildlands. I bought the Gold Edition, but I can see that I miss different adition that was suppose to include on that pack. I have now spent half aday with different support, and I got
a guy that could help me. The game included 800 Credits, with pre ordered Gold Edition, and I havent got any of them. I also see that seasson pass and that also isn't free on my account.



Here is a reference number:

[Mod Removed]

Greetings Nicky

:)

 

Missing Credits buying Gold Edition

They just sent me to you guys, I have now being trying go this fixed since last week. You guys are just sending me back and worth? Can someone soon handle this?

 

Missing Credits buying Gold Edition

Since that is not a Rewards program offer, you'll want to try posting in either the Ghost Recons forum or the sales and promotions forum.

 

Hey there! Is this in regards to an Xbox Live Rewards offer? If so, please post this up over in the
Xbox Live Rewards Questions Forum for further assistance
from the appropriate team.

For your included items with purchasing the Gold Edition, try checking your

'Ready to install' section for Ghost Recon: Wildlands to install any pending items.

 

Hi. I have been having issues with my new game, Tom Clancy Ghost Recon Wildlands. I pre ordered the Gold Edition, As far as I know, I should get credits into the game after installing it.

My other friends who bought it on disc, got all the Credits that was promised, but I haven't got anyone into my account yet.

I pre ordered the game in 27. Feb, and I still haven't got any key code, or Credit pack added to the game. It's also says I have to pay for the season pass. Even tho I should have that for free.

I have a reference number, but unsure if I should copy that into here. I have been contacting Xbox support, and they confirmed that I miss different free addition.

Greetings Nicky

They just sent me back to this department, so can you please help me with this?

 

My apologies! I misread your post originally. Have you checked your
'Ready to install' list for Ghost Recon: Wildlands (press Menu while the game's tile is highlighted and select 'Manage game')?. This content is not sent out as a code, and should automatically come included in your purchase. Let us know if you see additional
items in the manage game screen.

 

Hi, Was bad English, my fault.

I got the minibuss, the missions, and the clothes after Reading the link you sent me. But I didn't not get the Credit pack, or the season pass. When I look into the Gold Edition, it says the Season Pass pack is included, but I don't have the abillity to
download it. Just says it cost me money.

How does it work with the Credit Pack then?

I did download a Booster Xp pack.

 

Thanks for clarifying!

Because there's no season pass content available, the season pass may not be showing for you. Once season pass content is released you should be able to access it without any issues. As for the missing credits, let's get you in contact with
Ubisoft who should be able to help out with in-game currency such as that.

 

Hi Mak

Okay, I have tried to contact them, Hopefully we will fix this soon. But thanks for helping me out with the rest. How should we go from here? Will something be done from your part, or is the rest on me, contacting Ubisoft etc?

 

Hey there!

Apart from reaching out to Ubisoft Support for those missing credits, the season pass content should still come through for you when that content is released. For a little further information,

Ubisoft is currently aware of the credits issue and are encouraging affected users to reach out directly to them.

Please feel free to keep us posted!

 

Hi again Beep.

Hopefully it will be fixed, I found a nice overview of the stuff that should be added to the gold Edition.

Deluxe Pack:

- The Wilderness rifle - Have this

- The Huntsman motorbike - Have this

- 3 emblems in charactersmith - Have this

- 3 weapon camos in gunsmith - Have this

- 3 character customization items in charactersmith - Have this

- XP booster - Don't have this

Season Pass:

- 2 Major Expansions (As yourself just confirmed, hopefully that will work)

- 3 Ghost Packs Don't have this

- Exlusive Bolivian Minibus- Have this

- Unidad Consiracy Missions - Unsure if I have it or not. Can't remeber to see it.

- Unidad Ghost Pack - Don't have this

- Rebellion Ghost Pack - Have this

- Permenent XP Booster - Don't have this.

Strange that some are missing, when it should be in the same pack.

Greetings Nicky