Missing Colour RGB home button series 2 controller

BxDONTxGETxUPxB · Dec 26, 2022

My brother purchased me a Custom Elite Series 2 core controller from design labs, today i connected and updated it for the first time and noticed that the green colour for the RGB home button is not working.

I can set the colour to red or blue but any colour code that Involves green does not display correctly and just comes out looking red or pink on the controller. If I select pure green the button is just dark as if it is turned off.

I have ensured the controller is updated and even tried on a different console with the same result. Anyone else have a similar issue or is this a hardware problem?

:)

Geri M.

Hi BxDONTxGETxUPxB,

We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Kind regards,

Xbox Forum Moderator

Microsoft Community

Geri M.

Hi BxDONTxGETxUPxB,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. As per description, RGB home button of Custom Elite Series 2 core controller that your brother bought from design labs has issues. The green color for the RGB home button is not working. Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

Is this controller newly bought?
Have you tried contacting the live support?

So far, from the details you provided, you can try the following suggestions below and let us know the result. You can just skip those you have done already. Check on this article and see if you can get some ideas about your concern.

The external devices connected to my Xbox Adaptive Controller aren’t responding | Xbox Support

Configure the Xbox Adaptive Controller in the Xbox Accessories app | Xbox Support

Xbox elite controller series 2 RGB color. - Microsoft Community.

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

We will be glad to follow up and help you.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Tezzerrific

apart from the elite series 2 controllers, all consoles and controllers have one led which is white, these are not RGB led setups and therefore the colour cannot be changed.

jevgeni polujanov1

I was looking for the sticker what you do place on the xbox logo on the home button on the xbox series x controller in carbon black colour for the protection wise from scrathes and spots with faded colour ?

Yours sincelery Jevgeni

Endgamez

Y CB CR is an analogue colour space and narrower than Full RGB. If your TV supports Full RGB, then that's the setting you should use. If not, then it won't make any difference.

Missing Colour RGB home button series 2 controller