Missing channels in OneGuide even though they're found during setup (UK Freeview)

There's probably more, but the obvious ones are Channel 4+1 and BBC 2 non-HD (BBC 2 HD is shown, but it's still odd that BBC 2 non-HD is not shown in the OneGuide when BBC One non-HD is - it's not the 'Hide SD channels' settings either as I've tried them
all).

I just don't get it. I've reported the missing channels, and I've reset my TV settings numerous times and gone through setup over and over but still they do not show in the OneGuide, even though during setup they are clearly in the list of found channels.
In fact, now that I've been through the setup a few times even more channels have gone missing.

I'm on the Preview Programme and I'm using the USB TV Tuner which was just released in the UK.

Any ideas?

Channels found during setup:

Settings to show that I'm not hiding any SD channels:

Missing 2, 3, 4:

Missing 13:

Also, is there anyway to display the Channel Name in the OneGuide instead of the channel logo?

:)

 

Question: Can you assign custom channel numbers to TV Channels in OneGuide?

Background:

I live in an Area that receives Freeview Light in the UK (Not all of the channels from National Freeview are available. On my FreeviewHD box, I have changed the channel numbers so that the Channels I access most frequently are listed as Channel 1, 2, 3,
4, etc. on the Freeview Box.



With the new OneGuide functionality in the UK (which looks great, by the way), it assumes that BBC1 SD is channel 1, BBC2 SD is channel 2, RTÉ1 is channel 52, etc. When you select a program from the OneGuide, it just sends the channel number from OneGuide
(e.g. 52) via IR blaster.

So, if I have moved RTÉ1 on my FreeviewHD box from 52 to 5, OneGuide is unaware of this and tries to change the channel to 52 (even though there's nothing there).

Naturally, OneGuide is unaware of any of the channel order on the FreeviewHD box, it is simply sending out the IR command for the channel number that it assumes is present at the channel it knows.

Questions:

1. Is it possible to change the Channel number associated with TV Channels in OneGuide? If so, how?
   
2. If it is not possible, is there way to lodge this as an Enhancement Request with the Xbox team?
   

Additional Info:

This request is not only for the convenience of having the OneGuide change to the correct channel, but also if Microsoft is using OneGuide data to gather information about the types of programmes that people are watching, I am going to show
up as watching lots of "Springwatch with Bill Oddie" - a nature programme on BBC 2 SD - when in fact I have been watching "Champions League Soccer" on RTE2 HD.

If the correct channels are not lined up, then the data that Microsoft will receive will be skewed and therefore they may invest heavily in Nature Programmes for Xbox Originals because it shows as very popular in the 18-45 year old male category.

Many thanks in advance,

F.

 

TV Tuner One Guide problems

Also getting this issue myself in the UK. I set up my USB Tuner to Freeview>Grenada Digital as I'm in that region and have noo information for OneGuide coming up so makes it impossible to decide what to what to watch or tell what's on. I've tried other settings
too including National Freeview lineup again with the same issues. The only way I can find out what is on that channel is to select it, then when it changes to that channel it THEN tells me what's on.

Microsoft, please fix this as OneGuide functionality as it was one of the features advertised for the USB TV Adapter (even in the YouTube video with AceyBongos it shows OneGuide working!) and one of the many reasons I bought it as I dislike the current TV
Guide built in to my current TV.

 

No idea why the images won't work, here they are:
http://imgur.com/a/ikOWa

 

I had exactly the same problem. I managed to fix mine last night. Firstly reset TV and then retune the TV. When it asks the service (after you put in postcode) select freeview. I had an option to select Freeview OTA Broadcast or something like that. Just
select Freeview. It will then try to pin you down, so I selected Freeview OTA Broadcast. After tuning it showed all the channels in the oneguide. Hope it works for you too.

 

Sorry that isn't clear. After selecting Freeview, another screen will try to pin you down!! Select the OTA on that one.