Missing captures

Discus and support Missing captures in XBoX on Consoles to solve the problem; Hi, I've have just gone into my Xbox captures and noticed I am missing a fair few, it says I have 183 but I can only see a maximum of 30, and the dates... Discussion in 'XBoX on Consoles' started by Casey Hale1, Sep 22, 2022.

  1. Casey Hale1
    Casey Hale1 Guest

    Missing captures

    Hi, I've have just gone into my Xbox captures and noticed I am missing a fair few, it says I have 183 but I can only see a maximum of 30, and the dates are a big jump as well the last capture was 23 days ago a Microsoft flight simulator clip and a Microsoft flight simulator screenshot from 111 days ago, anyone got an explanation or any ideas what I can do to get them back?

    :)
     
    Casey Hale1, Sep 22, 2022
    #1
  2. Abigail Marie Win User

    Captures missing

    No i still have over 300 gb of storage available. When i go to view all captures it says i have 156. But when i view them theres maybe only 20. But even when i view my Storage capacity its still showing i have a large amount of clips saved. I only have
    2 games on my xbox also. Clips from now to 12 days ago are there. Then a alot are missing but clips from over 200 days ago are there.
  3. zeroice007 Win User

    Captures missing

    Another thing you possibly can check is if you have things saved for captures in your drives. That is if you have an external drive of course. If you just have an internal drive just make sure you were actually online and not logged out when you made the
    capture
  4. icsxyppl Win User

    Captures missing

    Sorry for your trouble Abigail Marie,

    did you notice any storage space problems during the gap time period? (i.e. games needing more storage space)

    You can check your storage space (aka hard drive space) via Settings>System>Storage.

    I am assuming you have only the internal drive setup to use for captures - how much of the internal drive space is used?

    Was there an external drive connected during the gap period?

    Best regards

    Sassan Karai
  5. JosefLBohorquez Win User

    Missing captures

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Casey

    Sorry to say but from time to time Xbox captures are deleted automatically if you have them uploaded to the Xbox network and no one views them

    Maybe that's your case, sadly once the capture is deleted is not possible to restore it or undo this :c

    In case you want to know more about captures, check this article
    https://support.xbox.com/en-US/help/games-apps/...
  6. schnurren Win User

    Captures missing

    Hello Abigail Marie,

    Is it possible that you made the Screenshots while offline?

    It is strange that you don't have the most current screenshots. If we believe what is described in here ( https://beta.support.xbox.com/help/games-apps/my-games-apps/manage-clips-with-upload-studio )
    the older screenshots are the ones that should be deleted, and not new ones.

    I have an idea, I know it is not the best thing for the missing screenshots you have, but you should upload them to your OneDrive just in case (I do that when I have some time).

    If you want to know how to do it , it is described in the post marked as Answer in this link ( https://answers.microsoft.com/en-us...-missing/d005f7ee-ae9c-423c-a2d5-9bd3d6bebfc4 )
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Missing captures

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