Missing all Xbox One Gamerscore from profile total

CitrineWorm138 · Mar 6, 2021

I recently noticed over 120 000 Gamerscore had disappeared from my profile total (on my Xbox, the Windows 10 companion app, and xbox.com). Upon further investigation, this appears to be only from Xbox One games, as even games I have completed on this platform are almost all showing up as 0GS, even if I've completed them previously. As far as I can tell, my 360 games have not been affected.

Oddly, I can still unlock achievements as normal, and when I open the achievement list for a game, my unlocks are there with timestamps, despite the game total showing 0/1000GS. I know there was a glitch like this a year or two ago that was fixed: Is there a solution I can try to bring back the correct Gamerscore total? I've tried deleting and re-downloading my profile to my xbox, but this hasn't fixed the issue.

:)

StuartATrueRed

Yeah, that happens sometimes, it's usually an issue with the servers that cause this. It usually sorts itself out after a few days. It's nothing to worry about. It's happened to me on numerous occasions, and my gamerscore is fine.

CitrineWorm138

Thank you for replying - it did come back about 48 hours later which was a relief!

Eric_1138

Weird, I'm the opposite. My gamerscore total is still there, but the games and records of all my achievements are missing.

bilal1878

... I just wanna know if I can get my gamerscore back as it kinda sucks not having it!

In your first post you wrote that you had "about 110,000 Gamerscore". I just posted a screenshot of your profile showing that your account DOES HAVE 112,049 Gamerscore. So no wonder the support can't find your missing Gamerscore, as it seems that it IS STILL
THERE!!!

Can you post a screenshot where it shows your Gamerscore missing?

Where are you looking for your Gamerscore? Through an app? On the console?

hi again, when I see a 360 game progress it says no unlocks but upon clicking it the achievements are dated and unlocked. Also the gamerscore total is 110k missing not the current 113k I have to in total there should be around 220k.

Cornerscout

Do you mean Gamerscore? I posted about it in a reply to someone else here. All of my played games are displaying the correct Gamerscore. The total has dropped, but no achievements are missing.

Missing all Xbox One Gamerscore from profile total