Missing 50K Rewards Points for XB1 S Upgrade

Discus and support Missing 50K Rewards Points for XB1 S Upgrade in XBoX Rewards & Social to solve the problem; Hi! I upgraded to an XB1 S to take advantage of the 50K Rewards Points. The order was shipped on 12/8 and received on 12/13. I signed into and made... Discussion in 'XBoX Rewards & Social' started by xSMOKEx 20, Dec 28, 2016.

  1. xSMOKEx 20
    xSMOKEx 20 Guest

    Missing 50K Rewards Points for XB1 S Upgrade


    Hi!

    I upgraded to an XB1 S to take advantage of the 50K Rewards Points. The order was shipped on 12/8 and received on 12/13. I signed into and made the XB1 S my primary Xbox on 12/25, but the reward points are still not pending.

    Would anyone be able to look into this for me?

    I appreciate your help in advance!

    Thanks,

    Brian

    :)
     
    xSMOKEx 20, Dec 28, 2016
    #1
  2. xSMOKEx 20
    xSMOKEx 20 Guest
    Still Missing 50K Rewards Points for XB1 S Upgrade

    Per my previous thread here Missing 50K Rewards Points for XB1 S Upgrade, I was told I would see the points displayed as pending by the end
    of this week, at the latest.

    The points are still not being shown. Could someone assist in looking into this?

    Thanks and Happy New Year!

    Brian
     
    xSMOKEx 20, Dec 28, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Still Missing 50K Rewards Points for XB1 S Upgrade

    Hello xSMOKEx 20,

    After following up with our platform team, it looks like the MyVIP re-calibration took priority over other operations this week, which delayed our manual adjustments somewhat. You should see it pending within the next 1-3 days. Apologies for the confusion.
     
    XBLRewards8, Dec 28, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Missing 50K Rewards Points for XB1 S Upgrade

    Hello xSMOKEx 20,

    Apologies for the inconvenience. We have verified your purchase information from MicrosoftStore.com, and will adjust your account to reflect this purchase. You should see the changes by the end of next week, at the latest.
     
    XBLRewards8, Dec 29, 2016
    #4
  5. Elessar1191 Win User

    I recently upgraded to XB1 per the upgrade Mission, but still haven't received my 50k reward points.

    Ah right, well I also saw the one about upgrading worth 30k reward points. I thought that was for current XB1 owners upgrading to XB1-S and the other that I mentioned worth 50k for 360 owners upgrading to a brand new XB1/XB1-S.

    Not exactly their finest hour in clarity. Still I expect some points coming my way as the offer was the only reason I chose to upgrade and buy it direct from Microsoft - even if its the lower 30k amount.

    Thanks for the heads up though.
  6. XBLRewards8 Win User

    Missing 50K Rewards Points for XB1 S Upgrade

    Hello xSMOKEx 20,

    Apologies for the inconvenience. We have verified your purchase information from MicrosoftStore.com, and will adjust your account to reflect this purchase. You should see the changes by the end of next week, at the latest.
  7. XBLRewards8 Win User

    Still Missing 50K Rewards Points for XB1 S Upgrade

    Hello xSMOKEx 20,

    After following up with our platform team, it looks like the MyVIP re-calibration took priority over other operations this week, which delayed our manual adjustments somewhat. You should see it pending within the next 1-3 days. Apologies for the confusion.
  8. XBLRewards3 Win User

    Missing 50K for upgrade to one S

    Hi whisp3r27. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience.
  9. XBLRewards8 Win User

    Missing 50k reward credit points

    Hello UndoingCanvas96,

    The 50,000 Rewards Credits offers were only for select members. Since you were not selected for that offer, you did not receive those Credits. If you had been selected, the offer page would have shown you a code for free expedited shipping, and the offer
    would be visible on your MyMissions page while logged into the Rewards site.
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Missing 50K Rewards Points for XB1 S Upgrade

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