Missing 50,000 rewards points for upgrading to Xbox One S

Discus and support Missing 50,000 rewards points for upgrading to Xbox One S in XBoX Rewards & Social to solve the problem; Hi, I took advantage of the offer received in an email if i upgrade to an Xbox One S i would receive 50,000 rewards points. I have received my new... Discussion in 'XBoX Rewards & Social' started by James Xbox Live, Oct 25, 2016.

  1. James Xbox Live
    James Xbox Live Guest

    Missing 50,000 rewards points for upgrading to Xbox One S


    Hi, I took advantage of the offer received in an email if i upgrade to an Xbox One S i would receive 50,000 rewards points. I have received my new console and signed in to live with my xbox live gold account. But checking my rewards status i dont seem
    to have received the 50,000 extra points.

    I checked the terms and conditions and have followed each of the steps. Is there something else which needs to be done?

    Thanks in advance

    Regards

    :)
     
    James Xbox Live, Oct 25, 2016
    #1
  2. XBOXJD04
    XBOXJD04 Guest
    Missing 20,000 points

    When I upgraded from my Xbox one to Xbox one s I was supposed to get 50,000 rewards points. I was only rewarded 30,000 points which was offered for upgrading from xbox to xbox one. I am missing 20,000 points.
     
    XBOXJD04, Oct 25, 2016
    #2
  3. XBOXJD04
    XBOXJD04 Guest
    Missing points

    When I upgraded from my xbox one to xbox one s I was supposed to receive 50,000 points. I only received 30,000 rewards points.

    The promotion was in November 2016 for upgrading to xbox one s.
     
    XBOXJD04, Oct 25, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Missing 50,000 rewards points for upgrading to Xbox One S

    How long has it been since it shipped? The credits should show as pending about 15 business days after it shipped.
     
    Smwutches, Oct 26, 2016
    #4
  5. James Xbox Live
    James Xbox Live Guest
    Thanks for the quick reply. I have only had it 2 days. I will wait a couple of weeks and check again.

    Cheers

    Regards
     
    James Xbox Live, Oct 26, 2016
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello James,

    I can confirm Smwutches' response. Let us know if you don't see anything after 15 business days and we will investigate if something went wrong.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    Missing 50,000 rewards points for upgrading to Xbox One S

    Hello James,

    I can confirm Smwutches' response. Let us know if you don't see anything after 15 business days and we will investigate if something went wrong.
  8. Smwutches Win User

    Missing 50,000 rewards points for upgrading to Xbox One S

    How long has it been since it shipped? The credits should show as pending about 15 business days after it shipped.
  9. James Xbox Live Win User

    Missing 50,000 rewards points for upgrading to Xbox One S

    How long has it been since it shipped? The credits should show as pending about 15 business days after it shipped.
    Thanks for the quick reply. I have only had it 2 days. I will wait a couple of weeks and check again.

    Cheers

    Regards
  10. XBOXJD04 Win User

    Missing 20,000 points

    The offer was 30,000 for upgrading from a 360 to xbox one and 50,000 for upgrading from a xbox one to xbox one s.
  11. XBLRewards8 Win User

    50,000 points for upgrading to xbox one s missing.

    Hello SuicidexSilent,

    From the FAQ for that offer:





    When will I receive my Rewards Credits?

    Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

    The Credits were placed as pending into your account yesterday, which is within the expected 15 days. You may wish to check your MyStatement on your MyRewards page, where the Credits are displayed as pending. They should be converted and deposited into your
    account with the end of month deposit.
Thema:

Missing 50,000 rewards points for upgrading to Xbox One S

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