Missing 50,000 reward credits from Xbox One S promotion

hungryinconway · Jan 2, 2017

Purchased this from the online microsoft store and was shipped on December 16th. The 50,000 rewards points were promised to be posted to my account within 14 days of shipping but it's been longer than that and no such posting of points has occurred nor have
I heard one word about the status. The only reason I purchased this system through the microsoft online store was for the promised reward points which I have not received after a more than appropriate amount of time.

:)

LIVE EVIL 115 · Jan 2, 2017

Missing 50,000 credits for buying a xbox one s

I'm missing 50,000 Xbox rewards credits I was supposed to earn for buying the Xbox one s

SteeleSoldier · Jan 2, 2017

Missing rewards credits

I upgraded from Xbox One to Xbox One S as part of the 50,000 rewards credits offer, but have still not been credited any points. Can someone help to credit my missing points?

hungryinconway · Jan 3, 2017

Why is this not being addressed?

XBLRewards3 · Nov 3, 2018

Hi hungryinconway. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience.

XBLRewards3

Hi hungryinconway. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience.

hungryinconway

Why is this not being addressed?

XBOXJD04

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.

I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.

xIExogenesisIx

I have also upgraded to the S model through the rewards site and have not received 50,000 credits.

Seeing as how the promotion ends in 2 days I'm getting worried.

MeanUncle293577

Please tell me thats not an offer?? The email says "We know you're always on the hunt for more ways to earn. Here's a few you won't want to miss this month." Then lists two offer the second one being "Slim, sleek, REWARDED! Get the most advanced Xbox yet,
AND score 50,000 Rewards Credits when you buy an Xbox One S from MicrosoftStore.com." with a link to do so. That is definitely an offer!

Missing 50,000 reward credits from Xbox One S promotion