Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5

Discus and support Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5 in XBoX Rewards & Social to solve the problem; Hi, I ordered Forza 7 (digital) on 10/5 directly through the Xbox store. I haven't received either the 10 keys, nor do I see the 5000 credits for my... Discussion in 'XBoX Rewards & Social' started by jwald, Oct 13, 2017.

  1. jwald
    jwald Guest

    Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5


    Hi,

    I ordered Forza 7 (digital) on 10/5 directly through the Xbox store. I haven't received either the 10 keys, nor do I see the 5000 credits for my rewards account. I saw it could take up to 96 hours (4 days), but I waited until now 8 days in case there was
    a delay. Can this be looked into? Thanks!

    :)
     
    jwald, Oct 13, 2017
    #1
  2. AmericanM0nster
    AmericanM0nster Guest
    Missing rewards credits and "Keys"

    I purchased Forza Motorsports 7 on 10/5 and still have not received the 10 keys or the 5,000 rewards credits. Was sent here by the rewards twitter page.
     
    AmericanM0nster, Oct 13, 2017
    #2
  3. WuTang Asassain
    WuTang Asassain Guest
    Forza 7 Virtual Key Bonus

    I pre-ordered Forza 7 Ultimate Edition on September 28th through the Microsoft Store. At that time I was already registered for the Virtual Key Sweepstakes.

    According to the promotion, I was supposed to earn 10 extra keys and 5,000 reward credits if pre-ordering through the Microsoft Store and that it could take up to 96 hours to show.

    It's been two weeks and I still haven't received the bonus keys or reward points. When can I expect those to show in my rewards account?

    Xbox Live Rewards

    Thanks!
     
    WuTang Asassain, Oct 13, 2017
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5

    This issue has been escalated. Sorry for the delay. We will provide an update soon.
     
    XBLRewards3, Oct 17, 2017
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi jwald. The 10 keys should have been awarded yesterday night for you. Can you confirm?
     
    XBLRewards3, Oct 18, 2017
    #5
  6. jwald
    jwald Guest
    Hey, thanks for looking into this!

    The keys were in my account. Don't see the 5,000 points though in my pending section, unless they're supposed to come later.
     
    jwald, Oct 19, 2017
    #6
  7. XBLRewards3
    XBLRewards3 Guest
    Hi jwald. Credits have been awarded. Thanks!
     
    XBLRewards3, Nov 3, 2018
    #7
  8. XBLRewards3 Win User

    Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5

    Hi jwald. The 10 keys should have been awarded yesterday night for you. Can you confirm?
  9. XBLRewards3 Win User

    Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5

    Hi jwald. Credits have been awarded. Thanks!
  10. jwald Win User

    Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5

    Hey, thanks for looking into this!

    The keys were in my account. Don't see the 5,000 points though in my pending section, unless they're supposed to come later.
  11. XBLRewards3 Win User

    Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5

    This issue has been escalated. Sorry for the delay. We will provide an update soon.
  12. XBLRewards8 Win User

    Already pre-ordered forza motorsport 7 before registering for rewards giveaway.

    Hello devil1142,

    From the FAQ:

    PRE-ORDER/ORDER THE GAME

    Pre-order or order any digital version of Forza Motorsport 7 (includes Standard, Deluxe, and Ultimate Edition) from the Xbox Store between September 18 and October 13 to earn 10 additional keys and 5,000 Rewards Credits. Please note that it can take
    up to 96 hours for your keys from this action to appear on the site. If they haven’t appeared by the end of the contest on October 13, you will have until October 20 to use them.

    • 10 keys (can only be earned once)
    • 5,000 Rewards Credits (can only be earned once)
    We do not currently see you registering into this sweepstakes, so if you only registered recently, please allow more time for us to process that registration.
Thema:

Missing 5,000 rewards credits and 10 keys for ordering Forza 7 on 10/5

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