Missing 3 months Xbox live

Gobias Rep · Mar 21, 2018

Order number [Mod Removed]

Purchase date 1/23/2018

Please send me the 3 month token. Thanks

:)

MechaTodzilla · Mar 21, 2018

8 weeks and no promo item - XBL 12+1 months with free game

Promotion:

Xbox Live Gold subscription: 12 + 1 Months with Free Game

Purchase Date:

3/12/11

Missing Item:

Free Game

DueCandle777777 · Mar 21, 2018

Another missing 3 months live gold issue

Hi, Here is another missing 3 months Xbox Live Gold issue. Xbox support sent me here after a chat conversation. Like others, I purchased 3 months Xbox Live Gold in January that came with a bonus 3 months free. Was to
have received the code by mid March but haven't received it yet. Could you please have a look and advise? Thanks!

Mister Cazador · Mar 22, 2018

Hi there Gobias, thanks for reaching out to us.

We have created a
master thread regarding the
Play Together with Xbox Live Gold promotion for this issue.

For tracking purposes, please reply to that thread so we can take a closer look into this with you.

As such, we will be locking this specific thread.

Mister Cazador

Hi there Gobias, thanks for reaching out to us.

We have created a
master thread regarding the
Play Together with Xbox Live Gold promotion for this issue.

For tracking purposes, please reply to that thread so we can take a closer look into this with you.

As such, we will be locking this specific thread.

Frizio I iB

Hey there

it was a promotion on xbox market right???

if you have any problem, try to contact the official support of microsoft here!

JustAnotherJay

Which Xbox Support directed you here? As this is a billing/promo is, your best bet is to contact Xbox Support chat or request a call back at
https://support.xbox.com/contact-us for assistance with this issue.

kayman1124

Hey there, this won't be something that can be done here in the forums. When you have a moment please reach out to the
phone team so they can take a look at the account and promo with you.

This is where I was directed by your staff

Mister Revised

Hey again, unfortunately, it sounds like someone may have misspoken. We do not have the ability to manipulate your account in anyway here on the forums. Sorry for the confusion there.

Missing 3 months Xbox live