Missing $10 xbox gift card from preorder bonus

dcunning559 · Apr 28, 2016

Hi,

I never received my $10 gift card from my Quantum Break preorder bonus. It said it would take up to 10 days but it's been over a month now. I did receive the Alan Wake and PC Quantum Break bonuses, just not the $10 gift card bonus. I have an order number
if need be.

Thanks

:)

Smwutches · Apr 28, 2016

$10 gift code (preorder) missing

The $10 gift card is a promotion from microsoftstore.com. You would have needed to preorder from them in order to receive the gift card.

boweldi · Apr 28, 2016

Never received $10 gift code for Forza Horizon 3 Pre-order offer

Hello,

I was told by the microsoft online chat help to post here regarding my issue with not receiving my $10 Microsoft Store Gift Code that was bundled with my Forza Horizon 3 order.

I have checked my xbox messages and email and i got the following:

xbox messages: code for Warthog (Halo Bonus), C63 Mercedes (Preorder bonus)

Email: Ford Mustang GT350R (Pre order bonus)

but the $10 code is missing.

Please advise, thanks!

bowski477 · Apr 29, 2016

I believe this was a promo for the Microsoft Store. You will have to contact them. Their Support page is located

here.

bowski477

I believe this was a promo for the Microsoft Store. You will have to contact them. Their Support page is located

here.

HassanB

Hello,

All of the Microsoft Store's preorder bonus's are listed as being 10 days after the item is shipped to you. You'll get an e-mail on or around the 10th day with a code for the $10 Xbox Gift Card.

NaughtDread682

I preordered off xbox.com where it says 10$ bonus gift card when you preorder I have not received for 2 games I preordered and I am getting quite upset I have already been with support they directed me here!

Smwutches

The $10 gift card is a promotion from microsoftstore.com. You would have needed to preorder from them in order to receive the gift card.

Smwutches

The $10 gift card should be sent via email about 10 business days after the game ships as long as you preordered from microsoftstore.com. If you're a rewards member, you will receive 15,000 rewards credits instead of the $10 gift card.

If you preordered digitally through the Xbox store, you would not be eligible for that offer.

Missing $10 xbox gift card from preorder bonus