Missed promotion

ControlerRoller · Aug 11, 2018

when I set up the accounts I'm not sure if I did it right. I ordered a yearly subscription of Xbox Live Gold on my son's account(petercoolgamer). When the credit card got replaced I did not update Xbox because I thought the subscription would just expire.
It didn't just expire as it auto renewed on the old credit card number and went into suspension as the old credit card authorization failed. When I tried to take advantage(on my account )of the $39.95 promotion for the annual subscription I
was blocked because of this past due amount on my son's account. I just spoke with customer service and they corrected the error and past due amount on my son's account. I was hoping that you may be able to help me take advantage of the promotional offering.

:)

bob111111111(2) · Aug 11, 2018

Promotion Missed

once the game offer has expired, there is nothing can be done to get the game free.

OllyBongo1 · Aug 11, 2018

Promotion Missed

Yeah you will have to purchase the game as this offer has expired for Dead Rising 2

keep up to date and get the rest of the free games for gold dude

Smwutches · Aug 11, 2018

You would have to keep an eye on the console's dashboard to see if the promotion pops up again. There's no way to force it to show up again.

ngocphi

No if you missed a sale or promotion you missed it

Allebas

You missed out on the promotion if you want it now you have to pay $14.99. I believe the promotion ended at Midnight. Sorry you missed out on it.

Mister Beep

Hey there,

Thanks for posting! Just a heads up, we work from oldest to newest so an instant response from the forums team is not a guarantee. After reaching out to the appropriate teams, there is another wave of codes going out soon. If you do not receive a code by
Monday, 11/20, please post back here to let us know!

SurgicalMedusa

anyone know how long it takes to get a reply from SUPPORT???

Ambassador Kingz

I'm not sure which promotion your missing based on your post but I assume its the GTA bucks. Based on the Microsoft Store page, "After pre-ordering your copy of Red Dead Redemption 2 through the Microsoft Store, this
GTA$2,000,000 bonus will be delivered to your Xbox message center in 7-10 days."

If you've never received the message I'd recommend reaching out to official support here: https://support.xbox.com/en-US/contact-us#5:0:6

If an automated assistant pops up click no thanks and scroll to the bottom. Then be sure to click on either "Chat with Xbox Support" or "Request a Call" to reach someone at official support.

Missed promotion