Misplaced File "GameLaunchHelper.exe" when trying to launch Persona 5 Royal from Gamepass App

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Ty

Please try and double check this:

Open Settings, click Update and Security and then Windows Update

Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox and Persona 5 app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again

—————

If the issue persist, can be a bit odd but try this:

After that go to windows settings > system > storage > advance storage options (this only if you’re on Windows 11) > where new content is saved

Under apps select the drive where Persona 5 is installed

Restart the PC and try again

I'm pretty tech savvy but this one has me stumped. As soon as I try and download anything from the XBox app it just says error immeidately. I've ran CHKDSK and SFC and a malware anti root kit and I've ran ADWCLeaner with the reset tags for Winsock, Windows installer, delete prefetch files, tracing keys, reset firewall and delete IFEO. It's even a fresh install of Windows and I still have the same issue

Persona 5 is on game pass though go check it out ! I was about 10 hours into it before it decided no more XBox Game Pass.

https://www.xbox.com/en-GB/games/persona-5-royal

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Diego, save is accessed through the app with your account logged into the PC, this may be some xbox app bug, try to check if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

After this, try the procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

chkdsk

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

Being in use the system will ask if the user wants to check the chosen drive after reboot. Just type S and restart the computer.

Hi Josef

Thanks very much for the reply. Forza 5 is installed on C: but not under the WindowsApps folder.

I followed your steps and tried again, but it didn't solve the problem. Nothing happens when I try to run Forza 5 from the Xbox app. In the Event Viewer I get the same error message as above. When I go to C:\XboxGames\Forza Horizon 5\Content and run ForzaHorizon5.exe I get a message saying: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." Not sure if that is normal though?

When I run gamelaunchhelper.exe in the same folder as administrator, it opens the Forza 5 launch window, but then crashes while launching... Same permissions issue for source DistributedCom as above, with application error for ForzaHorizon5.exe.

Worth mentioning perhaps, that in one of my previous re-install attempts, I could get into the game after moving files to another drive. But then got an infinite loading screen at the xbox controller and could never go in game. When trying to move the game to a different drive now, the xbox app gives me error code 0x87e00196.

Thanks in advance.

Launch it from the start menu or follow the path to the exe file, see,s like theres an erro in the gamepass app link