Misplaced File "GameLaunchHelper.exe" when trying to launch Persona 5 Royal from Gamepass App

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Ty

Please try and double check this:

Open Settings, click Update and Security and then Windows Update

Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox and Persona 5 app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again

—————

If the issue persist, can be a bit odd but try this:

After that go to windows settings > system > storage > advance storage options (this only if you’re on Windows 11) > where new content is saved

Under apps select the drive where Persona 5 is installed

Restart the PC and try again

Hello Alejandro V. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your concern today.

Based on the information you provided, I would like to suggest some potential fixes.
(Skip the ones you already tried)

A. Press the Windows key and type Gaming Services, then right-click on it and click on “App Settings”.
Then click on “repair” and “reset”.
After this, restart your PC before trying again.

Then, press again the Windows key, type Age of Empires and repeat the steps.

B. Press the Windows key + R key to open the Run window > type wsreset.exe > wait until the store opens automatically, and sign out of your account.

Then, press the Windows key + I to open PC Settings, go to Apps & Features > Installed apps > locate the Xbox app and go to advanced settings > click on “repair” and “reset”.
Open the Xbox app and sign out of your account.

Finally, restart your PC and sign in with the account that owns the affected game on both the Xbox app and the Microsoft Store.

Note: Make sure to check if your PC and their apps are up-to-date.

C. Download and run the Gaming Services repair tool on your PC.

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool > Please expand the field that says “Downloadable version” and follow the steps.

I'll look forward to from you.

Regards,

Arturo.

I'm pretty tech savvy but this one has me stumped. As soon as I try and download anything from the XBox app it just says error immeidately. I've ran CHKDSK and SFC and a malware anti root kit and I've ran ADWCLeaner with the reset tags for Winsock, Windows installer, delete prefetch files, tracing keys, reset firewall and delete IFEO. It's even a fresh install of Windows and I still have the same issue

Persona 5 is on game pass though go check it out ! I was about 10 hours into it before it decided no more XBox Game Pass.

https://www.xbox.com/en-GB/games/persona-5-royal

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Diego, save is accessed through the app with your account logged into the PC, this may be some xbox app bug, try to check if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

After this, try the procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

chkdsk

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

Being in use the system will ask if the user wants to check the chosen drive after reboot. Just type S and restart the computer.

Are you able to access online on other games though?

You can check this guide as well:

https://answers.microsoft.com/en-us/xbox/forum/...

If that does not help and if this is the only game you are having issues with, this could be a problem on the server side of the game and I recommend reaching out with the publisher themselves for this.