Misleading offers in the Xbox One Store

Discus and support Misleading offers in the Xbox One Store in XBoX Sales and Promo to solve the problem; [img] Hi All, I wanted to buy Starwars Squadrons on Xbox one from the Store and I saw that it was included in the EA Play subscription (screenshot... Discussion in 'XBoX Sales and Promo' started by MarcoTegazi1, Oct 3, 2020.

  1. MarcoTegazi1
    MarcoTegazi1 Guest

    Misleading offers in the Xbox One Store



    Misleading offers in the Xbox One Store [​IMG]


    Hi All,

    I wanted to buy Starwars Squadrons on Xbox one from the Store and I saw that it was included in the EA Play subscription (screenshot included). Therefore, since the cost of the subscription was just 29.90 dollars + tax, I paid for it.

    However, I saw later on that that I still had to pay for the game. I have chatted with the EA Support and they told me that the game is included (I have the transcriptions) and that I should contact the Xbox support.
    I did it and they confirmed that the game is NOT included in the EA Play (I have the transcript). The only thing that is included in the transcription is a Trial and that is
    NOT mentioned at all.

    The Xbox operator helped me to get a refund but I am wondering how many people will make the same error not knowing that what is included in the EA Play subscription is just a Trial.

    I think this is very misleading and that this issue should be solved ASAP.

    :)
     
    MarcoTegazi1, Oct 3, 2020
    #1
  2. SammyVS Win User

    Misleading Xbox Store Reviews

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    No, if you have purchased x content with special editions etc. you have the right to rate not only the base game but in relation to the special content even if the content or price changes.
  3. SammyVS Win User

    Misleading Xbox Store Reviews

  4. Omnicorporeal Win User

    Misleading Xbox Store Reviews

    Okay I must have failed to get the point across properly.

    X game is free to play, I write a review for the free edition of x game, that review is then posted under fifty dollar editions of that game. Why?
  5. Ramsamy87 Win User

    GamesWithGold - Unable to download

    Doesnt offer the games to download. I tried. Very misleading from MS. Lieing to customers.
  6. stopzapinurself Win User

    Xbox MisLeading promotion

    Dantes inferno was in shocktober offer till 31st page on the 24th and was removed on 25th. Was £4.94. Now back to £14.99 very misleading promotions
Thema:

Misleading offers in the Xbox One Store

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