misleading game

Hey Jester,

Thanks for reaching out to the forums today. In regards to your inquiry of 'where do you stand now' in regards to the game

8-Bit RTS Series, the game itself does state on the description: 'THIS PRODUCT DOES NOT UNLOCK ANY CONTENT. '8-BIT ARMIES', '8-BIT HORDES' AND '8-BIT INVADERS!' ARE SOLD SEPERATELY'

If you already attempted to request a refund and if it was denied there's nothing else we would be able to do for you in regards to this. I apologize for the misunderstanding due to the name of the game.

We will be locking this thread as there is no other solution in regards to this inquiry.
If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day!

Hello, thanks for the response. I tried that as a first stop, not long after the game launch and a lot of other people started to complain as well. Guess what, no response after contacting them twice regarding the issue, and I can assure you it did say
that, just read all the reviews, some of which have migrated to 8 bit armies.

I tried that too, several times before I posted here. Funnily enough, they experience technical issues whenever I mention the game & then I cannot type any more.

The chat worked perfectly fine before that.

I am also aware that nobody on the forum can issue refunds, I wasn't here for that.

Please try reading peoples problems before jumping in with a response, I asked where do I stand now?

you can request a refund here: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
if you have had it too long then I am afraid you are out of luck.

Hello!

You may want also want to reach out to SOEDESCO (the publisher) as they would be responsible for what's listed with their product. If it did previously say that, they may be aware of the issue and resolve it for you.