minecreaft account

Hi QtT2, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but there is no option for us here to check what is the email linked to your Minecraft/Mojang account. You really need to check all of the emails that you may have used or reach out to Mojang for other options.

I highly recommend checking this link: Find your Microsoft account email address | Xbox Support

It can help!

If it doesn't you can contact the support through Contact us | Xbox Support for further assistance!

Hi great fix taking it offline! (this may have been posted before) One thing to note is if Minecraft is failing to load levels after this crash i have fixed it a few times now by:

Exiting Minecraft

deleting the local save

deleting Minecreaft

re-installing Minecraft

the loading it up and pulling the cloud saves back in!

(for some reason on my console deleting either the Minecraft game file or the save was not enough i had to delete them both)

sorry if this is a repost!

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hi Preeti Singh1,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch Minecraft Java and is unable to because of the error message. Let us check on this together so you will get back to gaming.

There are lot of causes when the game failed to launch, that is why we would like to better know about the issue you were having. To better isolate your issue, we would like to ask for few questions:

1. May we know if you can launch Minecraft for Windows without getting the same error message?
   
2. When did this issue happen? Was there a recent Windows update or new application installed on your device?
   
3. May we confirm if you are trying to install/ add mods or add-ons to the game?
   
4. Can you recall if you move the game installation to other location?
   
5. Where did you install the game is it from Microsoft Store or from Minecraft Website?
   

We have suggested troubleshooting that you may try: Troubleshoot issues with the Xbox App for Windows

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community