Minecraft XBox Edition (disc) does not receive Better Together update, even after >5 hours ...

We recently bought an XBox One X, and seperatly bought the disc version of Minecraft XBox One Edition (including Favorites Pack).

My son has been playing this game for more than 5 hours. The way we know this is through the weekly Microsoft Family report on the activities of our kids. The weekly report from Nov 9-15 states he has played for 6 hours and 32 minutes. In the week before
and the weeks after he has also played the game.

According to the FAQ this makes him qualify for the Better Together update. Unfortunately this update is not available for free, neither through the Microsoft Store on the XBox, nor through the available updates, nor in the game itself.

We contacted Microsoft support using the website, and they asked us to post our problem in this forum, because
<quote> this is part of promotion Dylan, this needs to be checked by one of the moderators in forum for promotions</quote>.

We also received a chat reference number for future reference.

@Forum moderators: can you please tell us how we can get the Better Together update?

Thanks in advance for your assistance!

p.s. If you need more details or have any questions, please contact me!

:)

 

XBOX Better Together not showing up under Ready to Install

I bought Minecraft Xbox edition and was looking to get Minecraft better together edition for free. XBOX Better Together is not showing up under Ready to Install. I have met the 5 hour requirement to receive it. Looking for some help.

 

Minecraft not updating

This offer is over from January of this year.

"If you own the disc version of Minecraft: Xbox One Edition and you have played for at least 5 hours or purchased an item between September 2016 and September 2017, you will also receive a digital copy of Minecraft under Ready to install.
This offer is valid until January 31, 2018, after which time you will need to purchase a digital version of Minecraft."

Minecraft “Better Together” update | Xbox & Windows Games

 

I have the same problem as yours..

I recently bought xbox one x and minecraft disk for my son.. According to the gamehub, we have play it for 1 day and 20 hours.. Neither the update available or any information to download occur..

 

i have the same problem :-(

 

We are having the same issue. We purchased Minecraft Xbox One Edition for our son and he has been playing it religiously for about 2 weeks now. I've read on other forum posts that it will either show up as install when you go to the store page, or it can
show up under the "Ready to install" section of my apps and games. If ANYBODY finds out what they need to do to unlock the better together update, please send me a message and let me know. We would appreciate it greatly!

 

I'm having exactly the same issue and I bought the favorites pack. I've played over 9 hours on my xbox and still no sign of the update appearing. Please help us microsoft. Don't leave us all hanging.

 

We are having the same problem is there any solution to this problem?

 

My son and I are having the same issue, we bought a used Xbox One (original with Kinect). After I read about the Better Together Update we stopped by the local gamestop and purchased the Minecraft Xbox One Edition (I like for him to spend his cash to get
a handle on how money works). We have put in about 6 and a half hours of game play and I even purchased the Star Wars Classic skin pack. So far Minecraft in the Microsoft store only has the option to purchase. What can we do to unlock this so I can play
on the PC while my son uses the console?

Thanks!