Minecraft won't let my son play online even though privacy settings are all enabled.

RobbertL · Jul 28, 2023

Dear sir/madam,

My son would like to play minecraft java edition on his pc on multiplayer. I have bought the game through his account in the play store.

I changed all the privacy settings in the xbox family app so that he is allowed to do everything in minecraft. I also placed no age restriction on the apps and games he wants to open in the microsoft famliy link.

When he starts the m,inecraft java edition it still says he is not allowed to play multiplayed because of the microsoft account settings.

When looking online it often directs me to https://account.xbox.com/settings. This link leads to a dead end: "The URL may be misspelled or the page you're looking for is no longer available."

I also tried disconnecting from the account in both play store and minecraft launcher. I also restarted the laptop. Nothing seems to work. I'm starting to regret having made a childs account for him. It brings nothing but trouble. Letting him play on my microsoft account also isn't an option, as the game is purchased through his account. It now seems like I spent 30 euros for a game there is no way for him to play online.

Is there a way to get him to play online? I have been spending for over 3 hours searching the internet, but I seem to have done all that is suggested...

:)

WattyNuela

Hi, Robbert. I do appreciate your patience and understanding.

I’ll remain attentive in case the privacy website starts working for you and even the inconvenience persists.
Don’t hesitate to let me know.

RobbertL

Dear Manuela,

Thank you for the swift reply. I have tried to get him to play online on the nintendo switch a couple of months ago, which also failed.. Then the privacy settings sites was down as well. It seems it has been down for months, I have never before been able to reach it. I just assumed it was removed all together and replaced with the xbox privacy app.

I will report it to the xbox team, thank you.

WattyNuela

Hello Robbertl, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m currently experiencing the same inconvenience as you when trying to review my privacy settings. It’s likely to be a temporary issue with the feature.

I encourage you to wait a couple of hours before trying to access Minecraft, and once the privacy settings website is up again.

Meanwhile, it’s always recommended to report the problem to team Xbox by using the report feature here:
https://support.xbox.com/xbox-live-status
Or by reaching Xbox support via Twitter.

JumpyThePenguin

i've been getting isuses with minecraft windows 10 edition. Even though the settings for the chat are enabled in xbox privacy settings i can't chat with other players.

XxCGriffRunxX

All of then cant possibly have changed their privacy settings. My son who is downstairs online even shows 'offline'...

Minecraft won't let my son play online even though privacy settings are all enabled.