Minecraft won't let me sign in.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Repro224

That's strange, as soon as you open minecraft launcher you see that window?
I ask this because even the minecraft launcher for windows 7/8.1 have the Microsoft account login (now required because the account migration is mandatory)

Just to double check, please reinstall the launcher (delete the current one)
https://launcher.mojang.com/download/MinecraftI...

Source: https://www.minecraft.net/en-us/download/

Hey Josef,

Doin' fine. Still a little bummed obvs but all good.

I would delete and redownload the launcher but I have had problems with the launcher (such as the Runtime Environment Error and others), so I downloaded the alternatefile for Windows 7/8, Minecraft itself instead of the launcher.

Thanks for the help, I really hope we can solve this!

Cheers,

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

Go to https://account.microsoft.com/billing/orders and check if you can see the subscription from there.

Once confirmed, sign out on Microsoft Store App as well as Xbox App then sign back in. Make sure that you're signed in under the correct Microsoft account.

Hi David! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft Bedrock.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft bundle game.

From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

That's strange indeed as if your network connection may possibly be blocking the websites.

Try to use a different network connection/Internet Service Provider as part of our troubleshooting steps.

You may try to access your account on your friend's home network on Xbox.com and account.xbox.com.