Minecraft won’t download from the store with family safety on

It’s the Microsoft store on pc

Hello Jack, my name is zahir, a independent advisor.

Please advise me which store. Xbox store on console or pc windows store?

Regards
Zahir

Digital game licenses are associated to the Microsoft account used to purchase the game. To download and install the game on the child account, you'll need to sign in to the Windows 10 PC using the child's profile, and then sign in to the Windows Store app using the parent account. Here are the steps:

On the Windows 10 PC, sign in using the child's account, and then launch Windows Store.

At the upper part beside the Search box, click the account picture.

Click the profile, and then click Sign out.

Click again the user icon next to the search box, and then click Sign in.

Select Microsoft account.

Enter the email address and password of the parent account.

Click Sign in.

Install the game.

After installing the game, restart the device so that the changes can take effect. Sign in using the child's profile on Windows 10. Access the game and see if it works.

The game is working however no content is able to download within Minecraft Marketplace due to some unknown settings in the Microsoft Family Safety.

Hey there, Jessica Welsh

Welcome to the Microsoft Community.

Please can you post a screenshot showing what you see on the Microsoft Family page here: Microsoft Family Safety

Please make sure you remove personal information from the image, before uploading it to the forum.

To accept a request from the child account, it may come through in an email or through the Xbox Family safety app. You can download the Xbox family app through the store app on your phone.

Nathan