Minecraft Windows 10 Realms Plus Issue

Hi,

on this page it says:

https://help.minecraft.net/hc/en-us/articles/360034670172-Minecraft-Realms-Plus-and-Minecraft-Realms-Java-Edition-FAQs-

I'M PLAYING ON WINDOWS 10. WHICH VERSION DO I NEED? 

You’ll need your subscription purchase to match the
version of the game you are playing. For example, if you bought Minecraft from the Windows 10 store, you'll need to buy Realms Plus for Minecraft.

Now make sure you have installed Minecraft on your PC, then go here:

https://www.minecraft.net/en-us/realms-plus/

and click on "Get Realms Plus" at the top-right of the page.

Hi DianeMcAdams! My name is Ricardo an independent advisor ready to help you with this situation!

Minecraft Realms and Realms Plus are subscription-based services that let you play Minecraft online with friends and family on your own personal server and, depending on the service, give you access to a catalog of Minecraft content, including skins, worlds, and resource packs. You can subscribe to Minecraft Realms or Realms Plus with the latest Bedrock Engine-based version of Minecraft found on mobile, VR devices, Nintendo Switch consoles, Xbox consoles, and Windows 10 computers.

If you play Minecraft on a PC (using the Java Edition), a separate Minecraft Realms subscription service is available. To learn more or to manage your subscription, visit the Minecraft Realms FAQ on the Minecraft website.

https://minecraft.net/realms/faq/

If you’re looking for help, hit the Help button in-game! If that didn’t resolve the issue, visit the Minecraft
Realms and Realms Plus page or the Minecraft Realms Plus and Minecraft
Realms: Java Edition FAQ.

If you’re looking for help, hit the Help button in-game! If that didn’t resolve the issue, visit the Minecraft
Realms and Realms Plus page or the Minecraft Realms Plus and Minecraft
Realms: Java Edition FAQ.

Hello Shawn Quackenbush,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand your sentiment with Minecraft Realms. Thanks for bringing your question to the forums. May we know your concern with Minecraft Realms? Minecraft Realms is subscribed through Minecraft Marketplace. For billing concerns, please contact support by submitting a ticket - Submit a request – Home (minecraft.net)

Do you have issues on Minecraft Realms? Please check the resources for every topic related to Minecraft here:

• Minecraft Realms Plus Troubleshooting – Home
  
• Minecraft: Java Edition Realms Troubleshooting – Home
  
• Android Technical Support FAQ – Home (minecraft.net)
  
• iOS Technical Support Issues – Home (minecraft.net)
  
• Troubleshoot gameplay, performance, and stability issues on a Windows device | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community