Minecraft will not start. How do i fix this? Or is it a Microsoft issue?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

it's probably the digital license, try the following

Deleting profile:

It's easy to remove a Microsoft account from your Xbox One console as you don't need to sign in. See how:

Press the Xbox  button to open the dashboard.

Select System > Settings > Account > Remove Accounts.

Select the account to be removed, then select Remove to confirm.

When finished, select Close.

Clearing the cache:

Turn off your xbox, remove the power supply/cable from the socket and leave it like that for 2 minutes, then you can turn it on.

adding account:

You can add your Microsoft account to any Xbox One console. See how:

Press the Xbox  button to open the dashboard.

Select your gamer image in the top left corner of the screen, scroll down and select Add New.

Enter the email address of the Microsoft account you want to add and select Enter.

Important Do not select Get a new account unless you want to. By selecting this option, you will create a new Microsoft account. If you've forgotten the email address associated with your Microsoft account, see the Lost Account Solution.

Enter the password for the Microsoft account you want to add and select Enter.

Read the Microsoft Service Agreement and Privacy Policy and select I accept.

Follow the steps to configure Sign-in and Security Options to add your Microsoft account to your Xbox One console.

Regardless of the account it’s still not loading. After removing the account and putting it back on there it’s still continuing to get stuck on a black loading screen, it’s happened with sea of thieves just now as well. Both games are up to date and the wifi is absolutely fine. Not too sure if it’s Microsoft servers at this point. I’ve tried on 3 different accounts for all of them. Warframe works but any Microsoft only games do not.

Have you tried routing your mobile internet to test?

I am having the same issue. I can't log into my microsoft account In minecraft on ps4 however, I have no issue logging into my account on the xbox website and Microsoft website so what's the problem and how do I fix it?

We have rolled out a fix for this issue - can you confirm you are able to get into the game now?