Minecraft Username Switching Trouble

SoulSyvi · Apr 16, 2024

Hello, I was told to post this here rather than contacting Minecraft Support, as they no longer deal with this kind of problem since the account migration happened.

I own two Minecraft accounts and very recently tried to swap the names of the accounts. I swapped one to a random name, as I was willing to let that secondary account linger with a wrong name for the 30 day period, but I found once I went back to my main account to claim the name I'd just swapped off, I could not do this even though there is no account with that name that claimed it in the brief time that I didn't have it.

Is there a reason why I cannot claim this name at this moment? I've tried waiting a day and am still getting the same result. Is there a way to claim the name now? Is there a wait period for the name that's meant to prevent name swapping like this?

Thank you for your time.

:)

kyle_m4496

Hi SoulSyvi. My name is Kyle and I'm an independent advisor.

There is a 37-day period from changing your Java profile name before it becomes available for other accounts to claim. You will have to wait before using the name on your other Minecraft account.

Please reach back if you have further questions.

MarvinaPerez

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Gerardo, recommends the following steps for a solution.

1. First of all, if you have any Minecraft Launcher installed, please uninstall it completely from your PC.

2. Install the new Minecraft Launcher that can be downloaded from the Xbox app. This Launcher corrects most of the problems. Enter the following link to be redirected to the Xbox application so you can install it:

https://www.xbox.com/es-MX/games/store/minecraf...

It is recommended that you install it on the same storage unit where you have your Windows installed. It weighs approximately 10 MB so it won't take up much memory, don't worry.

3. Launch the Minecraft Launcher you just installed from the Xbox app, then sign in with the Microsoft account you purchased the game with or the account you migrated it to.

That way both the game and the Launcher should be able to install and run without any problems or error codes.

I hope this is useful.

Information source (credits):
https://answers.microsoft.com/thread/7ca44fca-8e90-4d37-8ae4-df0db97dfacc

Best regards,
Marvina.

XBF Diego M

Hi Jacbob,

Thank you for posting on the Xbox forum.

That is a known bug that is affecting the Switch platform that Mojang is aware of and closely working with the Xbox team for a fix.
There isn't an estimated time on when this will be fixed, but I would suggest posting a comment over on this bug reporting site
https://bugs.mojang.com/projects/MCPE/issues/MCPE-34662?filter=allopenissues.

I also recommend contacting Xbox customer support:

Contact us here
Select Xbox One
Select See other options
Select Payment & billing under Account management
Select show contact options and go to step 4
Select request a call from support if available or there should be a number for you to call

hirosim

thank you for your reply.

There was no error code on screen as attached. A short error message was displayed as "Error happened and software was aborted.".

Other softwares run well on our switch, so I believe our switch is good. I tried to re-download minecraft, but we faced the same error message.
When I checked this trouble on twitter, I found a lot of same complains. I think Minecraft 1.13 for Switch has a critical trouble. I disappointed minecraft, mojang and microsoft, becasue there are no announces about this critical trouble.

XBF Crystal P

Hello there Hirosim,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with Minecraft on Nintendo Switch. I recommend reaching out the
Minecraft support and Minecraft
Forum Support for further in-game assistance. Here in Forums, we do not have tools or resources to help troubleshoot Nintendo Switch. Try reaching out to

Nintendo Support for more assistance.

Thank you for letting us know about the issue. We'll be locking the thread.
If you ever require any help with any Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day.

Minecraft Username Switching Trouble