Minecraft Twitch Cape Code Redeemed But Content is Missing

Hi, GD_Arts! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with the Twitch cape.

If you don't mind, I'd like to ask you a few questions:

- Is the Twitch cape showing on your Microsoft Account's Order History? You can see this at: https://account.microsoft.com/billing/orders

- To clarify, are you playing Minecraft Java or Minecraft Bedrock?

I'll be looking forward to your reply.
Best regards.

Hi Rafi. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry you are experiencing issues redeeming your Minecraft Twitch Cape code. As Twitch supplied your code, you may contact their support to get a replacement code: https://help.twitch.tv/s/contactsupport

Thanks,
Kyle

Hi, Antony! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues locating your cape.

The Twitch and TikTok 15th anniversary capes are currently only available in Minecraft Bedrock Edition, with them coming to Java Edition by July 8.

If your code was successfully redeemed and the Twitch cape has not shown up in Minecraft Bedrock Edition, I'd suggest:

• Restarting the game and your device.
• Making sure the Microsoft Account you used to redeem the code is the same one you are using to play Minecraft.

If that doesn't work, it would be best to contact the game's dedicated support team for further assistance.

Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Best regards.

i was trying to get the minecraft twitch cape and i used the code and accidentally refund the code can i unrefund the code if i can't do that can i use

my brother code on the refund account

Hi, Mattias! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with the TikTok cape.

Just like the "Redeem TikTok 15 days of Minecraft" section, using the "Redeem your Java & bedrock edition on PC" section of the Minecraft Redeem website would have taken you to the Microsoft Redeem website, which is still the correct way to redeem the 15th-anniversary codes.

The Twitch and TikTok 15th anniversary capes are currently only available in Minecraft Bedrock Edition, with them coming to Java Edition by July 8.

If your code was successfully redeemed and the cape has not shown up in Minecraft Bedrock Edition, I'd suggest:

• Restarting the game and your device.

• Making sure the Microsoft Account you used to redeem the code is the same one you are using to play Minecraft. The redemption of this cape should be showing on your Microsoft Account's order history at: https://account.microsoft.com/billing/orders

If that doesn't work, it would be best to contact the game's dedicated support team for further assistance.

Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Best regards.