Minecraft Twitch Cape Code Redeemed But Content is Missing

Hi, GD_Arts! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with the Twitch cape.

If you don't mind, I'd like to ask you a few questions:

- Is the Twitch cape showing on your Microsoft Account's Order History? You can see this at: https://account.microsoft.com/billing/orders

- To clarify, are you playing Minecraft Java or Minecraft Bedrock?

I'll be looking forward to your reply.
Best regards.

Hi Rafi. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry you are experiencing issues redeeming your Minecraft Twitch Cape code. As Twitch supplied your code, you may contact their support to get a replacement code: https://help.twitch.tv/s/contactsupport

Thanks,
Kyle

Hi there! This is Virginia O.

I understand that you are experiencing issues getting the TikTok cape you redeemed on your Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Kindly double-check that you're logged into the same Microsoft account where you redeemed the codes. If incase you're using a different account in the Launcher, the capes won't appear.

Please make sure as well that you're using the correct edition of Minecraft. The TikTok and Twitch capes are currently available for the Bedrock Edition, with availability for the Java Edition expected later.

And to give you a heads up, it can take up to 72 hours for redeemed capes to appear in the Minecraft Launcher. This delayed is caused by server-side processing.

Thank you for your cooperation.

Hi, Antony! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues locating your cape.

The Twitch and TikTok 15th anniversary capes are currently only available in Minecraft Bedrock Edition, with them coming to Java Edition by July 8.

If your code was successfully redeemed and the Twitch cape has not shown up in Minecraft Bedrock Edition, I'd suggest:

• Restarting the game and your device.
• Making sure the Microsoft Account you used to redeem the code is the same one you are using to play Minecraft.

If that doesn't work, it would be best to contact the game's dedicated support team for further assistance.

Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Best regards.

i was trying to get the minecraft twitch cape and i used the code and accidentally refund the code can i unrefund the code if i can't do that can i use

my brother code on the refund account