Minecraft tells me to buy it again when I bought Java and Bedrock edition a few months ago

MichaelsoftBinbows · Nov 12, 2023

Hello,

I am logged on my Xbox account on Minecraft launcher all the time, where I had bought the Java and Bedrock edition but after the latest update I am unable to access the game. No, I didn't migrate from Mojang account. I bought Minecraft on my Microsoft account a few months ago on the same device I am using now. Besides that, the game really treats me as if I never have bought Minecraft. It tells me to create a new username when my username already exists. It's either as if I won't ever be able to get my username back and all my game progress is lost forever. The worst case is that I have to rebuy the game. Even after going directly on the minecraft.net site and logging in it doesn't recognise my payment and the same thing shows up. Any way to fix this (I hope it's just a bug) awful bug? Please help.

:)

Default_202311282

Problem solved. Thank you for your help.

KhajiBower34

Hello MichaelsoftBinbows, I am an independent advisor and I will be happy to help you today. My name is Khaji

Verify your account: Make sure you're signed in with the same Microsoft account you purchased Minecraft with

Reinstall the game: Some users have reported that deleting the game from their system, restarting their PC or console, and then downloading and installing the game again may resolve the issue.

Launcher Settings: Open the launcher, go to settings > accounts > click the 3 dots and delete all accounts connected to the launcher. Then, go back to the sign-in screen, sign in with the Microsoft account you used to migrate your account, and see if that resolves the issue.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

jake chapman1

Same thing happend to me but i bought the Minecraft java and bedrock sold together but it still says i need to buy Minecraft Java Edition

peachyheart

I bought Java Edition on 24 May 2022. But I refunded it.

I bought the Minecraft: Java & Bedrock Edition for PC (the Bundle, released two days ago) on Minecraft official website (https://www.minecraft.net/en-us/store/minecraft-java-bedrock-edition-pc). on 8 June 2022.

I have uninstalled the Minecraft Launcher and reinstalled it.

LNYT_LEON

I purchased it from minecraft.net Bedrock&Java Edition and it was 29.99 dollars, and I bought it with the paypal.

But I still have the receipt about me purchased minecraft bedrock from year and half ago.

Minecraft tells me to buy it again when I bought Java and Bedrock edition a few months ago