Minecraft Suddenly Not Owned

DBiAuthority · Nov 29, 2022

I'm posting to the forums because apparently it's impossible to simply e-mail or speak to someone via online chat.

I have owned Minecraft: Java Edition for around 5 - 6 years, purchased directly from Mojang. Naturally I migrated my Mojang Account over to a MS account several months ago, and everything worked fine and has been up until today.

When going to launch the game, it now prompts me to buy the game or 'play the demo', even though I already own the game, migrated months ago and have been playing fine up until last night.

I have removed my account from the launcher and re-added to no avail. I've even tried logging back in with the old Mojang Account details, but it tells me that the account has already been migrated.

I don't understand what's happened, but I've basically had a game that I purchased years ago stolen out of the blue. I've tried every other suggestion that I've seen on here (which basically amounts to just log out and back in) but nothing's worked, and it seems impossible to actually get in touch with someone at Microsoft who can do something.

Any advice / help would be appreciated, rather frustrating when you're in the middle of 400+ day Hardcore Survival.

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this DBIAUTHORITY

Just to confirm, if you go to your Minecraft profile here
Minecraft.net > sign in > profile

Are you able to see the Java as owned or nothing?

Also, may I know if you received a security email in your Microsoft account or similar before this started to happen?
Or did you never lost access to your account?

harshsaglani

I don't know how, but my microsoft store suddenly realized that I own minecraft launcher.

Thanks for your help!

Sfoto

It suddenly started working properly on it own.

ArminatorX

Okay I’ll will try. I checked my order history to the bottom and apparently I do not own not only Minecraft, but also Minecraft: xbox one edition even though I had played it and even owned a realm on Minecraft before

Is it possible that you have bought Minecraft on a second account?

That order history page contains tax relevant information about your purchases, and if a purchase would suddenly go "missing", you can be sure that the federal tax bureau would turn up every stone and look in every crevice to find that purchase, and happily
fine Minecrosoft for tax evasion.

So if you don't see your Minecraft purchases there, it might be that you purchased the game on a different account maybe?

Benjamin Ausbrook

I played minecraft literally 2 days ago and suddenly i cant connect to minecraft services. Now it says i dont have minecraft so it made me buy it again and charged my bank!!!!!

Minecraft Suddenly Not Owned